Summary
We are seeking a mid level Technical Writer that will be responsible for planning, writing, editing, and verifying high-quality technical documents. Takes ownership of assignments by working with software developers and project teams to document project deliverables from RFP to final acceptance. Ensures compliance with all contract and corporate requirements and standards. Liaises with project teams in other parts of the company. Collaborates with other personnel (e.g., programmers, engineers, other subject matter experts associated with documentation projects, as required).
Duties and Responsibilities
- Translates business needs and requirements into clearly defined and documented detailed, high-quality functional design and system specifications and documentation
- Writes, rewrites, and verifies high-quality technical documents (e.g., system design documents, project management-related plans, user guides / manuals, and training materials) ensuring compliance with all contract requirements and corporate quality standards
- Demonstrates excellent grammar, spelling, syntax, and punctuation skills
- Demonstrates proper formatting, proofreading, and editing skills
- Creates new technical documentation and updates existing documentation
- Examines documents to verify completeness and accuracy of data and makes changes as needed
- Interviews SMEs and conducts necessary research to write and compile technically accurate content
- Works with SMEs to resolve discrepancies and compile required changes to documents
- Provides documentation project scheduling and cost estimates
- Tracks and reports progress of projects from inception through production
- Other duties may be assigned
Supervisory Responsibilities
This job has no supervisory responsibilities; however, one may coordinate activities of other personnel (Team Lead).
Required Skills
Advanced experience and skills using Microsoft WordExperience authoring a variety of document types, including system design documents, project management-related plans, user guides / manuals, and training materialsConnects with SMEs and proactively works to become familiar with TransCore's software and methodologiesPossesses strong verbal and written communication skills with ability to work with a variety of stakeholdersCapable of creating original content using available resources, including Request for Proposals, Requirements Traceability Matrix, Business Rules, and ProposalsAbility to manage multiple projects simultaneously and appropriately prioritize workload to meet client deadlinesAdvanced problem-solving skillsAbility to work under pressure and meet tight deadlinesAbility to work as part of a team and independentlyAdvanced skills using Microsoft Word (including creating, editing, deleting styles; track changes; and maintaining proper version control), Excel, and PowerPointGood understanding of the Agile software development life cycleCompletes special projects and provides proposal support as assignedExperience and Education
5+ years of professional experience in technical writing. Experience as a Technical Writer is strongly desired. Bachelor's degree (B.A.) from four-year college or university, or equivalent job-related experience.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Marketing, Public Relations, and Writing / EditingIndustries
Business Consulting and ServicesAbout ADAPTATION
Join ADAPTATION as we are building a strong team! We provide public sector and Fortune 500 companies with transformation consulting services to help understand new ways of working. We partner with our clients, integrators, and technology experts to enable us to focus on our core competency – people and their journey through transformation.We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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