Salesforce Marketing Cloud Administrator

Job Description

Job Description

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

We are seeking a Salesforce Marketing Cloud Administrator to provide hands-on technical support for our email marketing operations. This role is ideal for someone with strong experience in building, coding, and deploying emails within SFMC, and who has a deep understanding of the technical aspects that make email and journey campaigns perform effectively.

You will work closely with the marketing team to execute email marketing initiatives, ensuring campaigns are built to best-practice standards, highly personalized, and properly integrated with our data sources. Your focus will be on supporting the build, coding, QA, and technical execution of email campaigns, journeys, and automations, while helping maintain deliverability, compliance, and subscriber health.

This is a full-time, onsite position based at Pinnacle Fertility's headquarters in Scottsdale, AZ.

Key Responsibilities

• Build and deploy email campaigns in Content Builder.
• Write and apply AMPscript and SSJS to support personalized and dynamic content.
• Ensure HTML / CSS email templates render correctly across devices.
• Execute thorough QA and Litmus testing to validate email functionality, cross-client rendering, and link accuracy.
• Assist in building and testing Journey Builder journeys and Automation Studio workflows.
• Create and manage Data Extensions, lists, and relational data models.
• Write and optimize SQL Queries for audience segmentation and data management.
• Collaborate with stakeholders to ensure campaigns meet compliance and deliverability standards.
• Maintain unsubscribe management processes, ensuring suppression lists and opt-out mechanisms are properly configured across sends.
• Support blacklist monitoring and address deliverability issues in partnership with IT and marketing.
• Build and manage tracking and performance reports.
• Support A / B testing setup and performance analysis.
• Assist with additional projects and duties as assigned.

Position Requirements

Compensation

Benefits : Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.