Patient Service RepresentativeSolis Mammography • Southlake, TX, US
Patient Service Representative
Solis Mammography • Southlake, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh School diploma Two years of healthcare registration or customer service experience preferred Basic knowledge of cash handling Basic knowledge of medical terminology, preferred Ability to read, write, and comprehend simple instructions and short correspondence Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions Ability to perform basic mathematic calculations Ability to sit and / or stand for long periods of time Experience using Microsoft Office Suite : knowledge of RIS software preferred Provide services and support for the following areas : Understands, promotes and demonstrates the Solis Way Greet patients in a professional and friendly manner Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information Explain forms to patients and assist with form completion, via paper or tablet, as necessary Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests Schedule and reschedule patients as necessary Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report Participate in front office training to stay abreast of front office policy and procedures A Great Place to Work for the third year in a row! Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child / Adult Care as well as other unique benefits
Patient Service Representative
Looking to elevate your career? Join us!
Work Location : 1545 E Southlake Blvd, Suite 200, Southlake, TX 76092
Work Hours : Full-Time, 40 hours weekly, Monday-Friday, 8 : 00am-4 : 30pm, occasional Saturday required
Department Highlights
- 2023 Center of Excellence Award
- Supportive Team Dynamic and Work-Life Balance
- InMoment patient satisfaction score of 95+%
Here is what you will need :
A Day in the Life of a Patient Service Representative
Why Solis Mammography?
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Patient Service Representative • Southlake, TX, US
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