Community Hub Lead

Community Hub Lead (Key Holder)

FIGS is looking for a Full-Time Community Hub Lead (Key Holder). In this role, you will serve as the face of FIGS' Century City store location. You will provide FIGS' customers with an awesome and memorable in-store shopping experience, while also assisting with all aspects of store operations. This role will report directly to FIGS' Store Manager.

What You'll Do

• Assist with opening and closing the store
• Maintain store appearance by keeping the merchandise organized, the sales floor stocked, and the store clean
• Welcome and engage customers in meaningful conversations about FIGS' brand and mission
• Educate customers about FIGS' products and our focus on fabric, fit, and function
• Assist customers with finding their desired style, color, and size, and suggest complementary products where appropriate
• Anticipate customer needs and go above and beyond to provide an exceptional FIGS experience
• Support all cash wrap activities (purchases, returns, and exchanges)
• Participate in all aspects of inventory management from counting inventory to providing insight on inventory replenishment needs
• Track sales to ensure that daily goals are met
• Support the planning and execution of all in-store events and initiatives

Qualifications :

Other Must Haves :

FIGS Compensation and Benefits

Pay Range

Additional Compensation and Benefits

A little bit about us

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.