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Service Request Specialist

Service Request Specialist

VirtualVocationsRockford, Illinois, United States
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A company is looking for a Service Request Specialist.

Key Responsibilities

Submit MACD requests and vendor orders for equipment

Update system assets and assist with mobile phone activation

Monitor vendor responses and oversee the ServiceNow ticketing system

Required Qualifications

High school diploma or equivalent

1-2 years of experience with a mobile carrier preferred

Ability to work independently with minimal oversight

Proficiency in Microsoft Office products

Typing speed of at least 40 words per minute

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Service Specialist • Rockford, Illinois, United States

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