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Level 1 Field Tech / Desktop Support / Temp Role
Level 1 Field Tech / Desktop Support / Temp RoleRoyal Communications Consultants Inc • New York, NY, US
Level 1 Field Tech / Desktop Support / Temp Role

Level 1 Field Tech / Desktop Support / Temp Role

Royal Communications Consultants Inc • New York, NY, US
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THANK YOU FOR READING THE JOB DESCRIPTION AND DETAILS CAREFULLY AND THOROUGHLY L1 Desktop Technicians Location :

  • Midtown NYC - ONSITE Shift : Monday through Friday : 8 am to 5 pm Initiative : Desktop Set Up for new building Part-time temporary   Job Description / Responsibilities
  • Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop / laptop computers Microsoft and Apple) and printers.
  • Handle equipment installation and moves with little or no supervision.
  • Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
  • Work well under supervision.
  • Training will be provided.  Qualifications :
  • Excellent communication skills.
  • Strong troubleshooting and critical thinking skills.
  • Positive and professional demeanor.

SCOPE OF WORK for  Level 1 Desktop Technician

  • Stage each desk with the necessary equipment.
  • Standard desk includes two monitors, VDI, camera, and peripherals.
  • There will be additional equipment for each trader desk.
  • Work will have to be documented within provided SmartSheets link :
  • what equipment has been staged at what desk.           Powered by JazzHR
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    Desktop Support • New York, NY, US

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