Quality Engineer

The Plant Quality Engineer (PQE) - Responsible for all aspects of product conformity for their systems / Components at the Detroit Assembly Complex - Mack.  The PQE reports directly to the PQE Lead and will build effective relationships with both salaried and hourly, assembly plant / corporate personnel, in order to complete projects within their area of responsibility. Responsibilities include : Validating product changes, providing technical expertise, and improving outgoing quality that will meet or exceed our customers’ expectations.  With unquestioned integrity and strength of conviction, the PQE responds to manufacturing quality issues and manages all product changes.  Through the usage of advanced problem-solving methods and SPW kaizen methodology, the PQE supports all continuous quality improvement initiatives within the plant. Furthermore, the PQE must work collaboratively with cross-functional manufacturing teams and facilitates consensus and drive action from the main stakeholders.

Additional Responsibilities Include :

• Represent “Voice of the Customer” within the Assembly Plant
• Support external quality Key Performance Indicators (KPI) management for achieving targets, driving improvement / corrective actions and escalation
• Review warranty / Customer Quality Insight (CQI) claims daily, maintain issue stratification and maintain the portion of Warranty Wall responsible for their area.
• Resolution of systemic / chronic or major quality issues (Top Warranty, Recalls, Rapid Service Update (RSU), Customer Satisfaction Notice (CSN))
• Lead improvement activities in vehicle quality by addressing nonconformity to product quality targets (SCA, VLO, BSR, and TDF performance driven to assigned targets)
• Support Corporate Quality objectives / deliverables and communicate requirements to all groups involved to ensure goals are achieved.
• Collaborate and lead internal and external resources in order to achieve project / program timing.
• Lead teams to identify issues / risks associated with product designs, processes and applications by utilizing FMEA’s and other risk assessment tools.
• Collaborate with Process Quality, Plant PIM / PRM, PPS / Process Engineers to ensure that control plans are implemented and maintained (i.e. Driven by Standards, Process Flow, PFMEA, Control Plans requirements, AM / PM Schedules, measurement / visibility)
• Partner  with Process Quality team to properly map issues / defects within PFS / MCV to ensure vehicles with defects will not escape the plant and defects are identified, measured (trends) and issues are attacked.
• Support the plant on complex issues from Final, Rolls, BSR, CPA / CTVV (Vehicle Center).
• Protect product design intent and function while assisting with identification and solutions of manufacturing constraints.
• Empowered to escalate product related issues including : stopping the line and executing yard holds / PRIs where needed.
• Ensure adherence to all associated standards for proper handling and installation of related components
• Manage the implementation of Product / Process Changes through Risk Assessment and station readiness process (PERs, IAAs, CNs and Station Change Management)
• Perform critical Yard Hold / Product Related Issue (PRI) activities to ensure vehicle quality, mitigation of risks and prompt release of units
• Support Quality & Customer Safety Pillar by leading resolution of Quality issues

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.