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In-Field Quality Engineer

In-Field Quality Engineer

StellantisAuburn Hills, MI, United States
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Stellantis is seeking a n In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will be responsible for identifying , investigating, and resolving in-field quality issues related to electrical and electronic systems, such as 12V Batteries, Wiring Harnesses & Distribution, or Electronic Control Units (e.g., Body Controllers, RF ECUs). This role plays a key part in enhancing customer satisfaction and reducing warranty claims by delivering timely root cause analysis, corrective actions, and preventative measures in collaboration with engineering and cross-functional teams.

This Quality Engineer role is ideal for candidates who are hands-on, technically curious, and passionate about delivering high-quality automotive products to customers. It offers the opportunity to work in a fast-paced, cross-functional environment and directly impact the customer ownership experience across Stellantis brands.

Key Responsibilities :

  • Monitor fleet and field data (warranty, connected vehicle data , CAN network logs ) to detect emerging electrical issues across the Stellantis North America fleet.
  • Autonomously l ead triage activities for complex or intermittent issues related to 12V battery performance , electrical system behavior, or ECU functionality , including OTA interactions .   This includes collecting network logs, bringing vehicles into the lab for analysis, organizing workshops with ECU owners and validation teams, etc.
  • Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms.
  • Capture confirmed issues in the Stellantis issue management system, in a clear, detailed, and precise way that enables understanding of the issue and forthcoming resolution .  Support the root cause investigation process through structured problem-solving methodologies (e.g., 8D, Fishbone, Fault Tree Analysis).
  • Collaborate with product engineer ing teams to develop and validate corrective actions ensuring vehicle milestones are met.
  • Track and document issue status in relevant systems ( i.e. GIMs ) and ensure timely resolution and communication of progress .
  • Support validation and verification testing to ensure effectiveness of implemented fixes.
  • Collaborate with Quality and EE Validation leadership to ensure necessary fleet updates are prioritized and performed in a timely manner .
  • Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.
  • Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute
  • Income Protection & Insurance Options

    Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

    Company Vehicle Lease Program

    Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

    Family Building Benefit

    We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

    Support for Your Growth and Giving Back

    We believe in investing in your future and your passions :

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community
  • And so much more!

    When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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