Specialty Sales Team Leader

Job Description

The pay range per hour is $23.25 - $39.50

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SPECIALTY SALES

A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.

Teams in Apparel and Accessories (A&A), Home, Baby, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the skills and experience of :

Guest service fundamentals and experience; building a guest first culture on your team

Retail business fundamentals retail including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

Planning department(s) daily / weekly workload to support business priorities and deliver sales goals

Lead multiple businesses balancing team member expertise and effectively leading teams in each department

Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.

As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities :

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.

Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

Plan daily / weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement; including planning merchandising sets, make changes and updates to merchandise sets (planograms), sales plans, events and promotions.

Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.

With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.

Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.

With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.

Support team's execution of changes and updates to merchandise sets, and visual presentations for defined categories.

Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.

Support your direct leader in leading assigned department area backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.

Participate in team hiring and onboarding processes.

Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.

Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.

Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.

Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting / investigating injuries timely and accurately.

Model the execution of physical security processes in order to enhance the instore security culture.

Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.

If applicable, as a key carrier, follow all safe and secure training and processes.

Address all store emergency and compliance needs.

Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.

Lead by thanking guests and let them know we’re happy they chose to shop at Target.

All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if :

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Team Leader. But, there are a few skills you should have from the get-go :

High school diploma or equivalent

Must be at least 18 years of age or older

Previous retail experience preferred, but not required

Lead and hold others accountable

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Work independently and as part of a team

Manage workload and prioritize tasks independently

Welcoming and helpful attitude toward all guests and other team members

Effective communication skills

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Access all areas of the building to respond to guest or team member issues

Interpret instructions, reports and information

Accurately handle cash register operations as needed

Climb up and down ladders as needed

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others

Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.