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Senior Manager, Healthcare Regulatory Intelligence

Senior Manager, Healthcare Regulatory Intelligence

Global RelayNew York, NY, US
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Job Description

Job Description

Who we are :

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role :

As Senior Manager, Healthcare Regulatory Intelligence, you are a market-facing thought leader, leveraging your extensive background in regulation and compliance within highly regulated Life Sciences institutions. Your experience, ideally including roles within regulation, compliance and regulatory governance, will contribute to a distinct team of subject matter experts at Global Relay, enhancing our brand value both internally and externally.

Your primary challenge will be optimizing productivity amidst a diverse and unstructured role, requiring flexibility and autonomy. Reporting to the Global Head of Regulatory Intelligence (UK), the role will have regular formal and informal interactions. Supervisory guidance will be available to support your efforts, while allowing for autonomous work.

Your responsibilities :

Internal responsibilities :

  • Support and enhance brand awareness for the New York office across all relevant stakeholders
  • Provide marketing support by assisting with PR, messaging in collateral, and content for marketing events, that elevate Global Relay's brand recognition
  • Assist in business development efforts by participating in key customer meetings and briefings, and be ready to share your subject matter expertise
  • Offer support to product teams by advising on market practices, challenges, competitor offerings, and regulatory expectations
  • Contribute to Global Relay Intelligence & Practice (GRIP), our business' daily regulatory content service, by writing articles, providing editorial input, and participating in interviews for multimedia content
  • Contribute to internal training materials, educating those less familiar with Life Science best practice, and business development teams on market dynamics and compliance processes
  • Stay abreast of regulatory changes by regularly consuming and filtering relevant news sources, and disseminating insights across the organization
  • Participate in Executive Briefings (extensive prospect and client meetings), collaborating on workshops and product pitches to customers and prospects
  • Work in close collaboration with product teams to ensure innovative solutions meet specific compliance requirements and mitigate risks effectively

External responsibilities :

  • Host and lead industry roundtables, facilitating discussions on evolving compliance practices and attending social events to engage with compliance officers
  • Speak on panels and as a keynote speaker at industry events, representing Global Relay and staying informed about market trends and competitor positioning
  • Utilize your extensive network of regulatory and compliance practitioners to raise awareness of Global Relay's capabilities and stay updated on market practices
  • Engage with regulators globally, sensitively and diplomatically, advocating for Global Relay's software solutions to alleviate compliance challenges
  • About you :

  • Minimum of 10 years of experience in a regulatory or compliance role within the Life Sciences industry (particularly pharmaceutical manufacturing), with a demonstrated understanding of Healthcare and Life Sciences laws and regulations
  • Bachelor's degree in a relevant field, ideally with additional certifications or advanced degrees (such as a law degree or CPA)
  • Familiarity with 21 CFR Part 11, Good Manufacturing Practices (GMP), FDA, EMA, ICH, and DOJ ECCP
  • Strong communication skills, both written and verbal, with the ability to articulate complex regulatory concepts clearly and persuasively
  • Ability to work autonomously and collaboratively within a cross-functional team environment, demonstrating flexibility and adaptability to changing priorities
  • Willingness to travel within the region as required for customer meetings, industry events, and other business engagements
  • Nice to have :

  • Experience in "mobile device compliance challenges, e.g. ephemeral messaging," as well as SaaS electronic message archiving, compliance, and supervision in highly regulated industries
  • Excellent project management skills, including the ability to manage multiple projects simultaneously and drive them to successful completion
  • Demonstrated success in business development and client management, particularly in driving sales cycles and managing key customer relationships
  • Compensation :

    Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

    The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity / parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.

    For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

    Base salary range

    $180,000—$250,000 USD

    What you can expect :

    At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

    Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

    We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

    To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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