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Technical Account Manager, Google Cloud Consulting
Technical Account Manager, Google Cloud ConsultingGoogle • Cambridge, MA, US
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Technical Account Manager, Google Cloud Consulting

Technical Account Manager, Google Cloud Consulting

Google • Cambridge, MA, US
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Technical Account Manager, Google Cloud Consulting

Retrieved from the description.

Base pay range

$110,000.00 / yr - $157,000.00 / yr

  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.

Minimum qualifications :

  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.

    • Preferred qualifications :

  • MBA or Master's degree in a Management, Technical, or Engineering field.
  • Experience collaborating with teams to deliver solutions.
  • Experience translating business requirements into technological solutions.
  • Experience in application or workload migration to public cloud providers.
  • Understanding of IT operations, database systems, networking, IT security, and cloud-native application development.
  • Excellent written and verbal communication, presentation, problem-solving, and client management skills.

    • As a Technical Account Manager, you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey.

    Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology.

    The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits.

    Responsibilities :

  • Accelerate customer adoption of Google Cloud by leading the implementation journey.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development.
  • Develop relationships with stakeholders to understand customer's business and develop strategic roadmaps.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

    • Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    J-18808-Ljbffr

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    Technical Account Manager • Cambridge, MA, US

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