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Patient Services Representative-Radiology
Patient Services Representative-RadiologyEmerson Hospital • Concord, Massachusetts, United States, 01742
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Patient Services Representative-Radiology

Patient Services Representative-Radiology

Emerson Hospital • Concord, Massachusetts, United States, 01742
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Patient Services Representative-Radiology

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments : X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS / RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

Education

  • High school diploma or equivalent required
  • Medical Terminology course preferred.
  • Previous coursework related to administrative skills preferred.

Experience

  • One year in a medical office environment preferred.
  • Customer service, data entry, and HIS / RIS experience a plus.
  • Licensure and / or Certification

  • None required.
  • Skills

  • Organization and multitasking skills
  • Ability to read and communicate effectively using medical terminology
  • Accurate data entry skills
  • Courteous and professional manner when dealing with public both in person and on the phone
  • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
  • Knowledge of medical terminology
  • Maintains standard of performance which promote Service Excellence
  • Must be able to read, write, and communicate in English.
  • Computer skills required.
  • Ability to maintain confidential information.
  • PI1e079de483dd-30511-38823840

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    Patient Service • Concord, Massachusetts, United States, 01742

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