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Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T2151)

Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T2151)

TargetTustin, CA, US
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Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant)

Join Target as a Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) and be part of a team that helps families discover the joy of everyday life.

Starting Hourly Rate : $18.25 USD per hour

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

ALL ABOUT SERVICE & ENGAGEMENT

As a Guest Advocate, you will be an advocate of guest experience who welcomes, thanks, and exceeds guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness.

  • Communicate and interact with guests to build a welcoming guest experience
  • Blend problem-solving and decision-making to positively impact the guest experience and resolve guest concerns
  • Adapt to different guest interactions and situations
  • Promote and engage around various benefits, offerings, and services

RESPONSIBILITIES

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • Create a welcoming experience by greeting guests as you complete your daily tasks
  • Engage with guests in a welcoming way to help solve their specific needs
  • Make guests aware of current promos, store activities, and events
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank guests and let them know we're happy they chose to shop at Target
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
  • Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy
  • Understand and show guests how to use the features and offerings within the Target App, including Wallet
  • Be familiar with Order Pick-Up, Drive Up, and online ordering, and know how to direct the guest to enroll, activate, and use these features
  • Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures
  • Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal
  • Stock supplies during store open hours while being available for the guest
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

    • WHAT WE ARE LOOKING FOR

    This may be the right job for you if :

  • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
  • You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success
  • You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)

    • REQUIREMENTS

    The following skills are required for this role :

  • Communicate effectively, including using positive language and being attentive to guests' needs
  • Welcoming and helpful attitude toward guests and other team members
  • Attention to detail while prioritizing tasks
  • Willing to educate guests and engage around products and services
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Work both independently and with a team
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

    • BENEFITS

    Find competitive benefits from financial and education to well-being and beyond at https : / / corporate.target.com / careers / benefits.

    Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

    In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.

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    Cashier • Tustin, CA, US

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