Fuel Cycle is hiring : Community Manager in Los Angeles

About Fuel Cycle :

Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights - fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed.

Why work at Fuel Cycle?

Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you're based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you'll help shape the future of decision intelligence for some of the world's most iconic brands.

Overview :

The Community Manager oversees communities within their assigned vertical and assigned book of business, serving as the primary point of contact for customer needs related to audience recruitment, engagement, rewards, and operations. Acting as a project manager, they execute audience strategies and may delegate tasks to Audience Experience Specialists.

This position follows a hybrid work model and is based out of our Los Angeles HQ, with an on-site presence required 3 days / week.

Key Responsibilities :

Customer Relationship & Account Execution

• Serve as the primary point of contact for assigned customer accounts, managing day-to-day communication and intake of customer needs.
• Execute audience management plans aligned with strategies set by AX Strategists.
• Provide consultative support to customers across recruitment, rewards, incentives engagement, and operational needs.
• Manages the bulk of customer management task intake, needs and execution.

Project & Workflow Management

Community Goals & Audience Engagement

Quality Assurance & Operational Oversight

Specialist Task Coordination

Your Success Metrics :

Community Health

Community Management / On-Time Task Completion

Who you'll work with?

Core Skills & Competencies :

Competencies

Attributes

Skills

What you'll bring :

Preferred, but Not Required

Benefits & Perks :

Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes :

15 vacation days and 7 sick days per year

Weekly community lunches , refreshments, and snacks at our LA & NY headquarters

Compensation Overview :

The expected starting salary range for this position is $75,000 - $85,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and certifications.

In addition to base salary, this role is eligible for a 7% discretionary (or OTE) bonus compensation , and may include an equity grant or purchase option . These components make up your total compensation package , which will be reviewed in greater detail during your initial recruiter conversation.

Commitment to Diversity, Equity, and Equal Opportunity :

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at hr@fuelcycle.com to discuss your needs.

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