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Lead Business Process Specialist

Lead Business Process Specialist

CACI InternationalWashington, DC, US
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Lead Business Process Specialist

CACI is seeking a Lead Business Process Specialist to supervise a geographically dispersed CACI team that supports funded taskings at Washington Navy Yard (WNY). This is a customer-facing, working Lead position in which you will leverage your proven expertise in facilitation, consultation, relationship building, process improvement, and project management skills.

The Opportunity :

  • Use your strong problem-solving and systems-thinking abilities to manage communications, customer expectations, staffing assignments, and contract deliverables.
  • Build and develop relationships with integrated stakeholders across the Naval Maintenance Community. Must be attuned and responsive to customer needs, challenges, and opportunities with an innovative / transformative professional mindset.
  • Stay current on the Naval Maintenance Community's strategic goals, programs, initiatives, trends, and technology.
  • Work site will fluctuate between the customer site and CACI office; on occasion at home site (with prior arrangements). Must be within daily commuting distance to the CACI Washington, DC office and WNY.

Responsibilities :

  • Assist our Government customers' management of multiple innovation and implementation initiatives and operations at both the strategic and tactical level. Facilitate alignment with Command and NAVSEA initiatives.
  • Provide data collection and entry, metrics compilation and analysis, drafting white papers and statements of work, detailed involvement in customer portfolio management, and consultation / facilitation support as needed.
  • Lead team members in their performance of contracted Government customer support and services.
  • Supervise, hire, onboard, train, monitor / assess work performance, and mentor employees and subcontractors.
  • Ensure quality delivery of support / services and set objectives for your team's achievement of operational results.
  • Oversee staffing accountability and adherence to policies, processes, practices, and procedures.
  • Provide tools and methods to aid customers' decision making, management, and action planning.
  • Plan, facilitate, lead, and support customer meetings, presentations, briefings, strategic planning sessions, working groups, off-site events, etc. in support of contract activities. This includes full cycle meeting management and administrative support / coordination as needed.
  • Ensure team operations are aligned to CACI requirements, initiatives, processes, and culture. Represent your Manager and fill in as needed in your Manager's absence.
  • Cultivate emerging CACI business growth opportunities with Government customers and potentially lead personnel in that new work.
  • As a working Lead you will directly support some funded taskings in an individual contributor capacity.
  • Support the execution of contract requirements, which may include submission of supporting data and metrics and timely completion of written reports to stakeholders, customers, and CACI leadership.
  • Other duties may be assigned in support of contract taskings and mission success.
  • Qualifications : Required :

  • Must be a United States Citizen. Must have the ability to obtain a DOD Interim Secret security clearance and subsequent final DOD Secret security clearance.
  • Bachelor's degree in a relevant field and minimum 5 years of experience in continuous process improvement activities, change management, facilitation, project management, or other applicable area. In lieu of the degree requirement, candidates with minimum 8 years of directly applicable work experience may be considered for this position.
  • Minimum 3 years of experience supervising employees / managing teams.
  • Training and experience in Agile, Lean, Six Sigma, Shingo, or Theory of Constraints.
  • Proficiency in the organization and presentation of information in a concise and coherent manner.
  • Project management and facilitation skills.
  • Strong problem-solving and systems-thinking abilities.
  • Strong customer service orientation and written / verbal communication skills with the ability to respectfully engage internal and external customers at all levels in a manner that achieves successful outcomes.
  • Outstanding organizational skills to efficiently manage competing priorities, multiple concurrent taskings, and firm deadlines.
  • Proficiency with Microsoft 365.
  • Desired :

  • Project Management Professional (PMP) certification.
  • Experience facilitating meetings attended by senior leadership.
  • Completion of management and / or leadership courses or training.
  • Any of the following : Professional Facilitation Training and / or Certificate, Project Management Training, Change Management, and / or Organizational Behavior and Team Development Training.
  • Work experience with the Naval Maintenance Community, United States Navy, or the Department of Defense.
  • What You Can Expect :

    A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose to ensure the safety of our nation.

    An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

    A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy.

    Your potential is limitless. So is ours.

    Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

    The proposed salary range for this position is : $78,700 - $165,200

    CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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