Quality Assurance Lead Technician

Position : QA Lead Tech

Status : Exempt

Reports to : QA Supervisor

Summary : Quality Assurance Lead Technician is responsible for ensuring that all the products are compliant with customer specifications and requirements, enforcing following company's policies and procedures and improving the products and processes.

Principle responsibilities and duties include :

Must be present in the workplace and demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule as determined by QC Supervisor. Must be flexible to work at either of our three facilities.

• Help train and lead departmental employees to insure optimum competency, commitment, and performance.
• This position has the authority to hold product that does not conform to customer agreements, finished product specifications, or legal requirements.
• Should be resourceful to be able to review various documentation to provide answers and directions to QC techs.
• This person should be dependable, self-directed and have the initiative to get assigned tasks done.
• Performs quality inspections of all production lines.
• Maintains, keeps up to date and calibrates the QC equipment.
• Verifies the accuracy of the nutritional, label, ingredient statement information including proofreading.
• Ensures all the products are manufactured according to customer's specification and following company's policies and procedures.
• Ensures that all GMP and Safety standards are in compliance.
• Verifies each step of the manufacturing process related to the production of dietary supplements as it related to 21cfr.111.103 & 111.105.
• Performs titration of cleaning chemicals.
• Collects, enters and analyses data.
• Performs environmental swabs, collects product samples, fills out the transmittal forms according to customer's specification / requirement, coordinates the laboratory samples pick-ups.
• Helps in gathering information for investigation process of internal and customer's complaints / issues.
• Ensures all nonconforming material is properly identified, placed in designated location with proper disposition.
• Helps with preparation of training material.
• Oversees the review and maintenance of the BRC System.
• Performs all necessary product testing as per quality protocol and customer's specification.
• Manages retain samples program.
• Maintains records as per customer's specification and company's procedures.
• Supports and exhibits the Henry Broch & Company Values.
• Completes time sensitive supervisor tasks as needed during their absence.
• Other duties as needed or assigned.

Skills & Competencies :

Physical Requirements :

While performing the essential functions of this position, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements and efforts of working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change; e.g., emergencies, rush jobs, changes in personnel, workload, technological development, etc.