Job Summary :
We are searching for a solution-focused desktop technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.
Responsibilities :
- Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
- Receiving and documenting requests for support.
- Deciding on the most suitable ways of providing aid.
- Delivering IT and related assistance upon request, or as you deem suitable.
- Configuring new desktops, routers, modems, and similar devices.
- Performing routine inspections and upkeep of existing installations.
- Updating computer operating systems and other important software, as needed.
- Substantiating requests for hardware and software purchases and upgrades, if appropriate.
- Providing suggestions on appropriate training for staff.
Qualifications :
Experience as a desktop support technician or equivalent.Capabilities needed to deliver in-person and remote IT aid.Fantastic installation, diagnostic, upgrade, and restoration abilities.Excellent vertical and lateral thinking.Superb time management skills.Clear written and verbal communication.Schedule :
Monday - Friday 8am - 5pm
This is a full-time / temporary position with potential to become a full-time / permanent employee.
Mainstream Engineering Corporation is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
Job Posted by ApplicantPro