Learning and Development Representative

The

Learning and

Development

Representative

will assume

but not

be

limited to

, the following

responsibilities :

Conducts new employee onboarding sessions, including use of computers and software applications

Assists

in designing training manuals and related materials, training classes, and training procedures.

Assists

with the facilitation of training sessions and developmental programs to help credit union personnel become proficient and knowledgeable.

Tracks the progress of employee training through routine tests,

observation

, and feedback from leaders.

Assists

with creating relevant surveys that help evaluate the effectiveness of training. Gathers and monitors participants' feedback while evaluating the effectiveness of training format and content

Maintain and manage the Learning Management System (LMS).

The successful candidate will possess the following education, knowledge and skillsets

Two-year college degree, or completion of a specialized certification preferred.

One to two years of related experience in an organizational development, training, or teaching environment.

One to two years of experience in the finance industry, especially in the areas of branch operations, member service, and sales.

Excellent communications skills with demonstrated ability to correspond with all levels of staff, members, and

general public

Knowledge of training systems, methods, and resources including Computer Based Training, eLearning, classroom training, self-study, and small / large group training.

We provide competitive compensation and benefits package that includes :

Health, dental, and vision plans

401(k) plan

Life insurance

Paid Time Off (PTO) Plan

Paid holidays

Tuition Reimbursement

EOE

J-18808-Ljbffr