Phlebotomist II

Title : Phlebotomist II

location : Fort Smith, AR 72903

duration : 3 months

Shift / Time Zone : 0730-1600-M-Thu

0730-1200 Fri

Description :

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements :

Required Education :

High school diploma or equivalent REQUIRED.

Medical training : medical assistant or paramedic training preferred.

Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience :

THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

Minimum 2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment preferred.

Keyboard / data entry experience.