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Systems Application Analyst II - EPIC Ambulatory

Systems Application Analyst II - EPIC Ambulatory

Summa HealthCleveland, OH, US
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Overview

Systems Application Analyst II - EPIC Ambulatory

Designs, builds, tests, coordinates migrations, coordinates training, and provides customer support (including troubleshooting) for the product development that supports Summa Health. Requires deep dives into the workflows of Summa Health. Maintains knowledge of various software functionality and maintenance needs to support the electronic environment of specified service lines. Performs independent prioritization of system initiatives in a collaborative team environment. Provides ongoing mentorship with team members.

Responsibilities

  • Design, build, test, and coordinate migration efforts for EPIC Ambulatory software.
  • Coordinate training and provide customer support, including troubleshooting.
  • Deep-dive analyses of Summa Health workflows to inform system improvements.
  • Maintain knowledge of software functionality and maintenance needs for the electronic environment of specified service lines.
  • Prioritize system initiatives independently within a collaborative team.
  • Mentor and guide team members to set priorities and solve problems with limited direction.
  • Adapt to changing environments and lead change when necessary.

Minimum Qualifications

  • Bachelor's degree required or equivalent combination of education and / or experience.
  • Certification for all relevant applications required upon hire.
  • Five (5) years of healthcare experience with application support required.
  • Excellent analytical skills and proficiency with workflows to support problem solving.
  • Ability to understand application functionality and its relation to departments, with ability to recommend integration into operational flow.
  • Strong cross-team collaboration and ability to present solutions in an organized manner.
  • Mentoring experience to set priorities and apply problem-solving techniques with minimal direction.
  • Flexibility to adapt to new situations and lead change.
  • Light to Moderate physical demands; standing or sitting for long periods; occasional lifting up to 50 pounds.
  • Benefits and Additional Information

  • Equity statement : Equal Opportunity Employer / Veterans / Disabled
  • Salary range : $37.40 / hr - $56.11 / hr (base salary; bonuses or differentials may apply)
  • Summa Health offers a comprehensive benefits program including medical, dental, vision, life, paid time off, and more
  • Remote opportunity available
  • Employment Details

  • Employment type : Full-time
  • Seniority level : Mid-Senior level
  • Job function : Information Technology
  • Industries : Hospitals and Health Care
  • Summa Health System is recognized as a leading employer with a culture focused on service to patients and families. This description preserves the essential responsibilities and qualifications for the role without extraneous or repetitive content.

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