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MX - Operations Manager

MX - Operations Manager

Atlantic AviationPortland, OR, US
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The MX Operations Manager is responsible for the safe, efficient, management; operation and maintenance on customer aircraft and articles. They are responsible for compliance with rules, regulations and policies as issued by management of the Company, airport authority, Federal Aviation Administration and other pertinent authorities.

Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.

Website

http : / / www.AtlanticAviation.com

Responsibilities

General Duties

  • Must adhere to all safety standards established by the Company and regulatory agencies.
  • Strong working knowledge of maintenance operations, customer service principles and the Atlantic Aviation service philosophy.
  • Supervise and facilitate all assigned maintenance personnel.
  • Accountable for the adherence to Atlantic standards by all assigned maintenance personnel.
  • Ensure all work is conducted in accordance with Company policies and procedures.
  • Supervise, facilitate and / or perform maintenance on customer aircraft as requested.
  • Interact with customers, vendors and Atlantic employees in a professional and courteous manner.
  • Communicate work progress and significant issues with the MX GM or other appropriate local management.
  • Adhere to the principles of the "Atlantic Attitude" at all times.
  • Compliance with all Company policies and procedures.

Essential duties and responsibilities include (but not limited to) :

  • Maintain practices and procedures contributing to a safe, profitable, positive and fun work environment.
  • Assign, supervise and direct Lead Technicians or Technicians on projects.
  • Review daily progress of work in debriefs with MX GM for schedule or repair estimate changes.
  • Generate or assist MX GM in generation of quotes and repairs estimates as requested.
  • Ensure all aircraft maintenance requests are served in a timely and efficient manner.
  • Retain labor approvals as necessary including overtime and warranty authorizations, prior to work.
  • Accountable for labor entries within operating / billing system in tandem with payroll system.
  • Return all required documentation to the maintenance administrators for invoicing in a timely manner.
  • Perform maintenance, preventative maintenance and alterations on customer equipment as required.
  • Immediately inform their supervisor of any discrepancies of un-airworthy conditions found during performance of work assigned.
  • Interpret technical manuals, figures and drawings as needed.
  • Perform additional duties as assigned such as taxi and run-up procedures.
  • Ensure all maintenance performed is in accordance with the Repair Station Manual.
  • Perform equipment repair, as needed, on portable powered equipment, power carts, generators, tugs and other aircraft ground support equipment.
  • Maintain the physical appearance and assure the functional operation of all facilities and ground service equipment utilized in the aspects of aircraft maintenance or any other work assigned by the company in conformance with standards of safety, OSHA standards, efficiency and corporate identity.
  • Comply with quality assurance, accuracy of documentation and auditing of maintenance activity.
  • Any additional duties specific or unique to your location assigned by management.
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

    Required Skills

    EDUCATION AND QUALIFICATIONS

    REQUIRED

  • High school diploma or GED equivalent
  • Minimum of 18 years of age
  • Must maintain a valid driver’s license with an acceptable driving record
  • Valid FAA Airframe and Powerplant (A&P) license
  • Proven skills of organization, with ability to manage simultaneous projects
  • Strong communication skills, both written and oral
  • Excellent customer service skills
  • Flexible work schedule may include working overtime, nights, weekends, holidays and on-call
  • PREFERRED

  • Five or more years of industry experience
  • FAA certified Inspection Authorization (IA)
  • Prior experience as a Lead Technician or Supervisor
  • Experience on medium to heavy business jets
  • Factory maintenance training applicable to base location capabilities including but not limited to Cessna Citation any model, Beechcraft, Hawker, Falcon, Gulfstream and Global is also advantageous
  • We are proud to be an EEO / Females / Minorities / Veterans / Disabled employer

    We maintain a drug-free workplace and perform pre-employment substance testing

    Qualified applications with criminal history will be considered for employment

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