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Senior Manager, Deal Desk
Senior Manager, Deal DeskSnapLogic • San Mateo, CA, US
Senior Manager, Deal Desk

Senior Manager, Deal Desk

SnapLogic • San Mateo, CA, US
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Senior Manager, Deal Desk

As a Senior Deal Desk Manager, you will be directly contributing to the growth of our B2B business by enhancing the systems, process, and infrastructure to help scale our organization to the next level. This is a full-time position reporting to the VP of Strategy. This is a cross-functional role that partners with our Sales, Legal, Finance and other teams to streamline our overall quote-to-order process. The ideal candidate will be responsible for defining standard deal procedures, providing analytical and process support to complex, non-standard deals, reviewing quote submissions for accuracy and alignment to our revenue recognition policies, and facilitating approvals from the respective decision-makers.

What You'll Do :

  • Manage all aspects of a deal desk team supporting sales in deal structuring, deal approval and deal management - focusing on achieving business priorities while minimizing sales cycle times, optimizing bookings, revenue and profitability.
  • Provide guidance to sales on pricing and contract terms in the deal making process.
  • Drive best practices to increase sales efficiency and effectiveness via deal reviews, early checkpoints and enforcement of standard business practices and policies.
  • Review and approve complex quotes and sales orders.
  • Work closely with Finance on billing and payment issue resolution.
  • Partner with Sales, Finance, and Legal leaders to define standard / non-standard deal criteria and related deal structures and approval processes.
  • Provide guidance to the sales team on contract accuracy and best practices to increase deal velocity and decrease cycle time.
  • Establish a streamlined review process for pricing, customer information, contract accuracy, and alert Sales of any inaccuracies or supporting information necessary to close the transaction.
  • Contribute to Deal Desk initiatives by participating in special projects, including the creation of the playbook for finalizing booking submissions, Deal Desk automation, dashboards, sales analytics, and various performance metrics.
  • Identify and drive implementation of new tools and process improvements to support growth.

What We're Looking For :

  • 8+ years experience driving operational improvements in a Deal Desk or Sales Operations including time at at least one high growth B2B SaaS company.
  • Demonstrated track record of process improvement for contract processing and general support to the sales organization.
  • Strong organizational skills and business judgment with the ability to handle projects independently end-to-end.
  • Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level.
  • Strong interpersonal skills to work across the business with Sales, Finance, Legal and others.
  • Strong process thinking to drive continuous improvements to the Deal Desk. Ability to work independently across multiple time zones and coordinate with management based in the US.
  • Knowledge of Salesforce.
  • Exceptional analytical skills along with the ability to demonstrate practical judgment in sophisticated situations.
  • Excellent interpersonal skills verbal and written.
  • Self-motivated and able to work under pressure; diligent with deliverables and deadlines, able to multitask.
  • Solid understanding of SaaS software revenue recognition principles.
  • Experience in contract management.
  • Clear business focus and proven track record in commercial negotiations.
  • $150,000 - $210,000 a year. The above range is the approximate annual U.S. base pay range for this position. On Target Earnings (OTE) : 175,000-235,000. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the range listed. In addition to base salaries, certain roles are also eligible for annual cash bonuses or commissions. All of our full-time employees get stock options and a comprehensive benefits package.

    Why Join :

    There's never been a better time to join our SnapSquad! At SnapLogic, we believe our people are the heart of our success. That is why we are dedicated to creating an environment where you can thrive both personally and professionally. From competitive salaries and robust health benefits to global wellness initiatives, we ensure you're set up for success - wherever you're based. Here's why you don't want to miss out on being a part of our team :

    A Legacy of Excellence - Recognized Industry Visionary and Leader : When it comes to innovation and growth, SnapLogic isn't just keeping up; we're setting the pace. Recognized by Inc. 5000 as one of the Fastest Growing Private Companies in 2024, our trajectory speaks volumes. For the third consecutive year, SnapLogic has been named a Visionary in the Gartner Magic Quadrant for Data Integration Tools, where we've been praised for our expanding platform and generative AI innovations. And that's not allAragon Research has highlighted our leadership in the tPaaS Globe Report, calling our generative AI capabilities a major differentiator that puts us ahead of the competition.

    Redefining the Integration Category in the Age of AI : In an era where enterprises are reimagining themselves as composable, data-driven entities, SnapLogic is at the forefront, unlocking new possibilities through generative AI and AI-augmented, graphical-visual integration. SnapLogic is not just making integration accessible to highly technical experts, but also to business technologists seeking simplicity. SnapLogic's comprehensive, highly scalable platform transcends traditional boundaries by unifying application and data integration, API management, and automation. It's not just another iPaaS platform - we're a catalyst for agility and innovation, enabling businesses to seize the future today.

    Innovation at the Forefront : SnapLogic was first to market with the world's only generative integration solution, SnapGPT, empowering users to integrate faster and easier. With open source and proprietary large language models (LLMs) and artificial intelligence, SnapGPT enables users to integrate any applications or data sources with natural language. Since launching SnapGPT in early 2023, SnapLogic has launched a full suite of AI solutions, including AgentCreator which empowers everyone to create GenAI-powered automations and applications without coding. Thousands of enterprises around the globe rely on SnapLogic to integrate, automate and orchestrate their data across their business and now they're looking to SnapLogic to help them unlock the next frontier of generative AI.

    Join Us on Our Journey : At SnapLogic, we're changing the way the world works with dataand we want you to be part of that change. If you're ready to push boundaries, embrace innovation, and lead the charge in transforming industries, we want to hear from you. SnapLogic is headquartered in San Mateo, CA, with team members located across the globe. No matter where you're based, we offer a dynamic, collaborative, and forward-thinking environment that fosters growth, creativity, and success.

    Are you ready to join the SnapSquad and shape the future of generative integration? We can't wait to see your application!

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    Manager Deal Desk • San Mateo, CA, US

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