Talent.com
Customer Service Operations Manager

Customer Service Operations Manager

VirtualVocationsTopeka, Kansas, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Customer Service Operations.

Key Responsibilities

Oversee day-to-day operations of the centralized contact center, ensuring high-quality customer service and performance standards

Collaborate with various teams to implement service lines and manage training and quality programs across all contracts

Develop strategic project plans to manage changes in Call Center systems and ensure compliance with industry standards

Required Qualifications

Bachelor's Degree in a related field

5+ years of management experience in a healthcare or insurance call center environment

3+ years of experience in a contact center leadership role

serp_jobs.job_alerts.create_a_job

Customer Service Manager • Topeka, Kansas, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Clinical Customer Service Manager

Clinical Customer Service Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Clinical Customer Service.Key Responsibilities Plan, prioritize, coordinate, and monitor departmental activities to ensure efficient service delivery Manage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager to support key customer accounts and enhance their experience on the platform. Key Responsibilities Manage relationships with franchisee locatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Leader

Team Leader

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Team Leader responsible for overseeing the day-to-day operations of a team of Customer Service Associates. Key Responsibilities Exhibit company culture and meet or excee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Associate

Operations Associate

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for an Operations Associate, Customer Success Operations.Key Responsibilities Develop an advanced understanding of applications and resolve complex customer issues in collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, Enterprise.Key Responsibilities Develop trusted advisor relationships with customers, ensuring maximum value from the solution Collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Strategic Account Manager 1

Strategic Account Manager 1

Mid Kansas CooperativeNortonville, KS, United States
serp_jobs.job_card.full_time
Responsible for providing consulting services to producers in the areas of crop protection, crop nutrients, soil fertility, seed, and precision ag technology. This position will provide integrated s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
  • serp_jobs.job_card.promoted
Senior Revenue Operations Manager

Senior Revenue Operations Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
Key Responsibilities Identify opportunities to drive revenue growth and streamline customer lifecycle processes Partner with Sales and Marketing Leadership to analyze business initiatives and im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Services Manager

Client Services Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Client Services Manager, Paid Media (Remote).Key Responsibilities Lead and manage a team of Account Managers, providing mentorship and strategic oversight for successfu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Operations Supervisor

Contact Center Operations Supervisor

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor, Contact Center Operations.Key Responsibilities Oversees daily operations of contact center teams to ensure customer satisfaction and compliance Monitors in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
California Revenue Operations Manager

California Revenue Operations Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Revenue Operations.Key Responsibilities Develop and execute a revenue operations strategy that aligns with company goals and optimizes the customer journey Es...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Travel Echo Tech - $2,264 per week in Ottawa, KS

Travel Echo Tech - $2,264 per week in Ottawa, KS

AlliedTravelCareersOttawa, KS, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with FlexCare to find a qualified Echo Tech in Ottawa, Kansas, 66067!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sales Operations Manager

Sales Operations Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Sales Operations Manager to support sales operations and forecasting.Key Responsibilities Assist in sales forecasting and prepare for Executive Management Team Business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Mid-Market Customer Success.Key Responsibilities Hire, coach, and develop a high-performing Mid-Market Customer Success team Lead a team of 6-8 CSMs to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel Echo Tech - $1,979 to $2,195 per week in Ottawa, KS

Travel Echo Tech - $1,979 to $2,195 per week in Ottawa, KS

AlliedTravelCareersOttawa, KS, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with LRS Healthcare to find a qualified Echo Tech in Ottawa, Kansas, 66067!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Manager of Medicare Operations

Manager of Medicare Operations

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Medicare Complaints Operations - Technical.Key Responsibilities Manage business operations and system initiatives to streamline complaint processes and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Cloud Operations Manager

Cloud Operations Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Cloud Operations Manager to lead its DevOps and Cloud Operations teams.Key Responsibilities Lead and mentor the Cloud Ops and DevOps teams, promoting continuous improve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Customer Operations Specialist

Senior Customer Operations Specialist

VirtualVocationsTopeka, Kansas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Operations Enablement Specialist to support post-sales functions.Key Responsibilities Facilitate and manage onboarding sessions for new hires, tracking ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours