Accounts Receivable Specialist
An Accounts Receivable (AR) specialist is responsible for managing and overseeing the collection of outstanding customer invoices and ensuring that payments are processed and recorded accurately. This role is essential for maintaining the financial health of the company by ensuring timely collection of funds and accurate financial record-keeping.
Essential Duties & Responsibilities :
- Lead, train, and mentor the accounts receivable team to ensure efficiency, accuracy, and adherence to company policies.
- Provide coaching and development opportunities to team members to improve skills and knowledge.
- Delegate tasks and responsibilities within the team, ensuring appropriate workload distribution.
- Monitor customer accounts to ensure timely payment of invoices.
- Contact customers regarding overdue accounts, using phone, email, or written communication.
- Resolve payment issues and disputes in a professional and timely manner.
- Offer payment solutions and set up payment plans when necessary.
- Establish and maintain positive relationships with customers.
- Respond to customer inquiries regarding invoice details, payment status, and account information.
- Provide account statements and payment reminders to customers.
- Reconcile AR accounts to ensure all payments are applied correctly and accounts are accurate.
- Investigate discrepancies, and resolve any issues related to missing payments or incorrect balances.
- Perform month-end and year-end closing procedures for AR records.
- Prepare and submit AR reports on the status of outstanding invoices and cash flow projections.
- Provide aging reports that show overdue invoices and the length of time outstanding.
- Assist with financial forecasting by providing accounts receivable data and analysis.
- Work closely with the sales, finance, and customer service teams to resolve issues related to accounts receivable.
- Collaborate with the accounting department during month-end and year-end closings.
Safety Duties & Responsibilities :
Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGPCo Injury and Illness Prevention Program Manual.Participate in job site safety and hazard analysis.Qualification Requirements :
Associate degree (A.A.) from a four-year college or university preferred; two years related analyst experience is required; or equivalent combination of education and experience.Microsoft Excel experience is required (V-look ups, pivot tables, etc.).Ability to multi-task and remain organized is a must.Strong internal and external customer service and relationship management skills are required.Two years of experience reviewing, analyzing, and underwriting financial data, be self-motivated, and a strong focus on customer service.Required Skills :
Ability to read and understand basic instructions, short communications, and memos; draft simple written correspondence; and effectively communicate in one-on-one or small group settings with customers, clients, and colleagues.Proficiency in adding, subtracting, multiplying and dividing. Capable of performing calculations involving American currency and standard units of weight, volume, and distance.The ability to follow written, verbal, or diagram-based instructions and solve problems involving concrete variables in standardized situations.Physical Demands :
While performing the duties of this position, the employee is regularly required to listen and speak.The employee frequently is required to sit, use their hands to handle, touch, or feel objects, tools, or controls, and reach with their arms and hands.Specific vision abilities required by this position include close vision, color vision, peripheral vision and the ability to adjust focus.Work Environment :
The noise level in the work environment is usually moderate.Benefits :
Medical, Dental, Vision and Supplemental insurance plansFlexible Spending Accounts401(k) with Company matchGenerous vacation, holiday, and sick / safe timePet insurance for our non-human family membersQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. KGPCo is an Equal Opportunity Employer M / F / Veteran / Disability / Sexual Orientation / Gender Identity.