Lead II - Enterprise Solutions

Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services

Position : Lead II - Enterprise Solutions

Location : Atlanta, GA 30308

Duration : 6 Months

Job Type : Temporary Assignment

Work Type : Remote

Job Description

• Client is looking for a Salesforce BSA . This is NOT a simple Business Analyst requirement, but a Salesforce Sales / Service / Experience Cloud Analayst, who can do very good and clear Solution Design in Salesforce Sales / Service / Experience Cloud
• As a Sales / Service / Experience Cloud SFDC Consultant, the person should have driven or played an integral role in a minimum of 4-5 different Sales / Service / Experience Cloud Salesforce.com implementations, of not less than 6 months each.
• Total IT industry experience of atleast 8 years, with atleast 5 of those in Salesforce.com and Sales / Service / Experience Cloud.
• Projects experience with specific reference to CRM Roadmap planning and Sales / Service / Experience Cloud / Salesforce / Force.com Implementation / Architectural oversight will be necessary.
• Should have experience working with SFDC objects, configuration, and administration essentials.
• Must have worked in minimum of 1-2 Health Cloud implementations.
• Experience and domain knowledge in Healthcare payer business is a huge plus.
• Experience in Financial Services cloud is a huge plus.
• Must have strong interpersonal / stakeholder management skills.
• Ability to capture requirements from business users - requirements may pertain to implementation of SFDC Service / Sales / Experience Cloud / Chatter or may pertain to development of pure-play Custom-applications on the Force.com platform.
• Knowledge of Requirements Analysis and Management processes : Very strong hands-on experience and high degree of comfort in preparing Requirement artifacts like BRD, SRS (Functional requirements), Gap analysis documents / Use-cases, and Solution Design documentation.
• Important! Very good Experience in Designing solutions in Sales / Service Cloud / SFDC / Force.com based on a BRD and churning out a Solution Design / Technical Design Document.
• Also need to be able to build prototype configurations in Sales / Service / Experience Cloud / SFDC / Force.com / CHATTER as part of Design phase.
• Apex / Visualforce knowledge will be nice to have, but not mandatory, as long as the person has very good experience in doing Solution Design / Technical Design.
• Knowledge of, and experience in Salesforce.com CODE-level re-engineering / Code optimization will also be good-to-have. Some reasonable hands-on knowledge in Apex / Visualforce / Javascript frameworks / HTML5 / Web-Services will be needed.
• Experience in interacting with Business teams and Users across different geographies, and in running end-to-end Requirements-gathering and Design-brainstorming sessions.
• Good communication and analytical skills are a Must - the person should be able to grasp user requirements quickly, and also be able to present information to users effectively during design / prototype reviews / JAD sessions.
• Experience in Onsite-Offshore coordination : Coordinate with Development, Configuration and Testing teams during build and deployment phases of the project.
• Also, will need to liaison between IT and business teams to help clarify questions and requirements.
• Late-evening and / or early-morning calls with Offshore development / configuration / testing teams will be part of the Project in the long-run.
• This is a position for an experienced Consultant, and the person will not only interact with different Business and IT teams on a day-to-day basis, but will also be the key person responsible for winning the confidence of the main Project Sponsor (VP / Executive Director level) as well as the Enterprise Architecture team at the client-site.

TekWissen Group is an equal opportunity employer supporting workforce diversity.