Sr. Director Operations - McDonough, GA

Job Summary Medline Industries is seeking a Senior Director of Operations to lead our distribution center in McDonough, GA. This high-visibility site spans 1.2 million square feet and is in a critical turnaround phase, drawing strong engagement from senior leadership. The facility is highly automated, utilizing AutoStore, conveyors, and sorters, and serves as a cornerstone for Medline’s growth—supporting high-volume distribution, less-than-truckload, and full-truckload shipping. This role requires a dynamic, process-focused leader who thrives in a high-stress, fast-paced environment and who embodies Medline’s core leadership values. The Senior Director will serve as a key partner to our sales organization and healthcare customers, ensuring operational excellence while building trust and delivering world-class service.Job Description Key Responsibilities Strategic Operations LeadershipOversee and manage all aspects of distribution center operations, with responsibility for order fulfillment, production, inventory control, safety, compliance, and process efficiency. Drive turnaround strategies to optimize performance, enhance automation utilization, and support rapid business growth. Ensure efficient utilization of capital resources and adherence to budgetary guidelines. Sales & Customer EngagementPartner with sales leadership and customer-facing teams to support contract negotiations, resolve service failures, and strengthen client relationships. Visit key accounts and represent the distribution center in customer meetings. People LeadershipLead, develop, and mentor a diverse team of managers and associates, instilling Medline’s values of accountability, collaboration, and continuous improvement. Oversee staffing, training, performance management, and succession planning to ensure the facility is staffed with the right competencies. Build and maintain employee morale through open communication, recognition, and a strong culture of safety and engagement. Cross-Site & Enterprise ImpactProvide oversight and mentorship for additional Medline branches or enterprise projects, offering guidance and intervention as needed to ensure consistency and compliance across the network. Qualifications Education : Bachelor’s degree required. Experience : 10+ years of experience in a distribution center environment. 5+ years as a Director of Operations, with proven ability to lead large, complex sites. Demonstrated experience managing high-volume automated operations (AutoStore, conveyors, sorters strongly preferred). Strong customer-facing experience; healthcare industry background preferred. 5+ years of leadership experience in sourcing, selecting, and developing managers, supervisors, and associates. Skills & Attributes : Process-focused, data-driven decision maker with strong business planning capabilities. Proven ability to lead through high-visibility, high-stress situations with resilience and calm. Excellent communication skills and ability to partner across operations, sales, and executive leadership. Travel : Up to 20% for business purposes (within state and out of state). Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position : $152,880.00 - $229,320.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and / or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.