Coordinator

Pipeline and Terminal Operations

Summary : This position is responsible for data entry on product movements in and out of the facility as well as coordination with customers and field personnel on day-to-day operations. Communication with customers, Class 1's, and field personnel is crucial to the facility operation.

Essential Duties and Responsibilities :

• Data entry on all product movements into and out of the facility, and associated tasks.
• Inventory and alarm management for the process control system. Ability to effectively communicate issues to management, field personnel or customer as necessary.
• Product selection and valve lineup corrections via controls system to match needed movements in the field.
• Coordinate product deliveries and departures with outside carriers.
• Interacting with customers and associated representatives to provide coordination and information to inquiries regarding products and services.
• Relay information to team members to address equipment failures, deadlines adjustments, and situational changes.
• Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions from customers and outside carriers.
• Follow written and verbal directions to complete assigned tasks on schedule.
• Learn from directions, observations, mistakes and apply procedures using good judgment.
• Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment.
• Thoroughly and accurately prepare all applicable documentation and recordkeeping.
• Perform all work in compliance with company standards, procedures and regulatory requirements.
• Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; and elicit information from others with varying levels of ability to understand.
• Organize work, set priorities, meet critical deadlines and follow up with minimal direction.
• Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions and follow through to ensure the problem is resolved to the satisfaction of all parties.
• Perform other duties and special projects as assigned by your Supervisor or Manager.

Requirements :

Education and / or Experience, Knowledge, Skills & Abilities :

Preferred Qualifications :

Working Conditions :