Future Hiring - Sales Development Representative

Job Description

Job Description

About Us

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.

Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits

We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.

The ideal candidate for Virtuous embodies our values by :

Asking questions with a spirit of curiosity

Giving feedback freely with candor & grace, welcoming it in return

Displaying a passion for philanthropy and technology

Serving with joy. Everyone is willing to make the coffee!

Celebrating the wins & milestones of others

Assuming good intent & demonstrating trust in others

Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here .

Please note this role is not currently live. We will review resumes and reach out when we are hiring for this role. We're always looking for talent to join our team!

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Position Summary

You’ll be responsible for a named account list of nonprofit organizations we seek to partner with. You’ll spend your days engaging with multiple departments within target organizations to generate pipeline, facilitate qualifying calls and conduct ROI evaluations with key decision makers, and execute a seamless handoff of qualified accounts to Account Executives.

In addition to daily account development and fielding inbound leads, you’ll partner with marketing and sales to design and execute individualized outreach emails and plays that engage your assigned accounts.

Nonprofit Sales Development Reps are a critical part of our growth plan and essential as we rapidly increase the number of nonprofits we serve. You’ll report to the NDR Manager and focus on three primary areas to generate pipeline : target account research, outbound account development and engagement, and inbound account qualification and booking.

Responsibilities

Account Development — 85%

Fielding inbound sales leads including demo requests, in-market intent leads, and brand event leads

Using multiple channels and tactics to maintain a high volume of outbound outreach activities each day to multiple stakeholders within assigned nonprofit organizations

Using strategy and creativity to reach key decision makers within provided target accounts

Facilitating qualifying calls and conducting ROI evaluations with high-level key decision makers

Systematically qualify, build, and manage an accurate sales process within HubSpot (our CRM platform)

Consistently practice data hygiene within HubSpot which includes clearing tasks, creating new tasks when needed, and documenting detailed notes of each call / interaction with your account

Becoming an expert in responsive fundraising to ensure you’re equipped to ask insightful questions, overcome challenges, and understand the complex needs of each organization

Consistently meet quarterly quotas through a proactive approach to growth, and implementing feedback

Working closely with commercial and enterprise account executives to efficiently and effectively move quality leads through deal stages

Meeting weekly and monthly activity goals (Example : 100+ calls per week, 150+ emails per week, 25+ meetings per month, etc.)

Field Marketing — 15%

Source target accounts to activate for marketing activities, such as education webinars and conferences, and map out strategic ways to drive engagement across your accounts

Manage promotion activities to your target accounts surrounding field marketing activities

Work closely with account executives to strategically work accounts at field events

Provide detailed reports on the status and ROI of field marketing activities

Document and share lead / customer intelligence with the sales team

Attend relevant trade shows, events, and conference (travel required)

You Must Have

2+ years of sales or marketing experience (to or within nonprofit organizations preferred)

Positive attitude, extremely flexible, and committed drive to build relationships

Familiarity working within HubSpot

Excellent communication skills - clear, effective, & persuasive written and verbal skills

Experience working within B2B tech industry (preferred)

Understanding of CRM functionality and ability to talk technically around customer / donor relationship management

Understanding of the nonprofit sector, fundraising, and donor relationship management

Interest in a fast-paced environment, focused on account research and outreach through email, video, and phone

Outgoing attitude and proven ability to build rapport quickly with new people - in writing, in-person, and by phone

Excellent interpersonal skills; a team player in a fast-paced, ever changing, and exciting environment

Disciplined and highly organized self-starter who’s coachable and not afraid to ask questions and dive in

Results-oriented mindset - experience / consistent performance in a deadline-oriented environment

Excellent time-management and prioritization skills

What We Offer

Market competitive pay leveraging Carta data

Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)

401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days

We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO

Supportive time off including paid volunteer days and company holidays

Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)

We pride ourselves on Community and host exciting company outings and events.

We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.

Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are  not legitimate  and we recommend disregarding it immediately.