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Customer Service, Data Entry

Customer Service, Data Entry

The Planet GroupBoston, MA, United States
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Job Description

Customer Service, Data Entry

Location : Boston, MA

Contract : 9 Months

Schedule : 40 / hours

Must Have Qualifications

  • Required 1+ years of SAP / CRP Knowledge
  • Microsoft Outlook, Excel (medium to high understanding), PowerPoint
  • Business Intelligence (BI) System experience
  • Order Book management
  • Experience in digital marketplace

Job Responsibilities

  • Provide premium customer service experience through professional, timely, and accurate communication and a proactive approach
  • Answer in-coming emails and calls from customer service team, account team members, and internal partners
  • Ensure orders are accurately received and maintain them for delivery in line with customer expectations
  • Proactively address issues through problem-solving, collaboration, and escalation
  • At The Planet Group, we deliver strategic talent solutions across industries through contract, direct hire, and contract-to-hire services-matching top experts with the companies that need them most. Our specialized sales and recruitment teams are deeply experienced in Accounting, Finance, HR, Administration, and Customer Service connecting skilled professionals with roles that drive business impact. Whether you're seeking a new role or interested in advancing your career, we bring speed, strategy, and a people-first approach to every partnership.

    LI-AS1

    AFHR

    The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.

    The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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    Data Entry Customer Service • Boston, MA, United States

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