Medical Receptionist Benefits Coordinator - Bilingual

Job Description

Job Description

Salary Range : $16.00-20.00 / Hour

Are you looking for a meaningful career?  Are you passionate about health equity?  Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Medical Receptionist Benefits Coordinator based in Worcester MA.  This team member is responsible for reception in our Behavioral Health Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions :

• Greet and check in patients according to department protocols : verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records.
• Complete Sliding Fee Scale applications per Health Center guidelines.
• Have new patients sign consent forms and provide information on Center programs, Patient Rights, HIPAA, and emergency services.
• Educate patients on health plan options and assist with insurance enrollment and primary care provider changes.
• Process walk-in patients, enter information into EPM, and manage paper flow for visits. Answer calls promptly, adhering to protocols.
• Maintain recall lists and communicate with patients as needed. Attend departmental meetings and perform other duties as assigned.

Requirements :

Benefits :

Company pays 80% of health insurance Premiums.

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