Senior Director of Application Support
VirtualVocationsGlendale, California, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform.
Key Responsibilities
Oversee day-to-day operations, incident response, customer escalations, and SLAs for the application support function
Build and manage a high-performing team of support managers, engineers, and analysts
Develop operational standards, KPIs, and performance metrics while driving root cause analysis for recurring issues
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)
15+ years of experience in technical or application support roles, with at least 8+ years in leadership
Experience managing support operations for a cloud-based ERP or enterprise SaaS platform
Strong familiarity with ITSM frameworks and tools
PMP, ITIL, or relevant certifications preferred
serp_jobs.job_alerts.create_a_job
Application Support • Glendale, California, United States
Job_description.internal_linking.related_jobs
Director of Technology Platforms & Applications.Cooley is seeking a Director of Technology Platforms & Applications to join the Technology Platforms and Applications team.The Director of Technology...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Director of Tech Center is responsible for leading all operational aspects of the SoLa Tech & Entrepreneurship Center.
They maintain exceptional communication with the Chief Impact Officer and t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Technology Platforms & Applications.Cooley is seeking a Director of Technology Platforms & Applications to join the Technology Platforms and Applications team.The Director of Technology...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Director, Special Projects (User Interface / User Experience).Oversees, manages, and executes plans, policies, and frameworks for projects for an executive unit that may have broad organizatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
AEG Custom Demographic Questions (US).It is AEG's policy to prohibit unlawful discrimination against any employee or applicant for employment based on any legally protected characteristic, such as ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Director, Us Provider Access Strategy & Marketing.We're here for one reason and one reason only to cure cancer.Every moment is dedicated to developing treatments and every action moves us o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director Of Applications And Erp And E-commerce.Location : Vernon, CA Full-Time Salary + Benefits US Citizen, Green Card, TN, GC EAD and H4 EAD only No Third-party agencies Corp to corp.Requirements...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Aerospace Corporation is the trusted partner to the nation’s space programs, solving the hardest problems and providing unmatched technical expertise.
As the operator of a federally funded resea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Metro Transportation Authority Job Posting.Oversees, manages, and executes plans, policies, and frameworks for projects for an executive unit that may have broad organization-wide impact; coordinat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Oversees, manages, and executes plans, policies, and frameworks for projects for an executive unit that may have broad organization-wide impact.
coordinates and oversees the work of assigned staff ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director Of Information Technology.Our organization is at the forefront of exploring and operating on distant planetary bodies.
We are focused on designing, building, and operating a fleet of multi-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Serve Robotics, we’re reimagining how things move in cities.Our personable sidewalk robot is our vision for the future.
It’s designed to take deliveries away from congested streets, m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director Of Investment And Product Solutions.Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matte...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sidecar Health is redefining health insurance.Our mission is to make excellent healthcare affordable and attainable for everyone.
We know that to accomplish this lofty mission, we need driven people...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Technology Platforms & Applications.Cooley is seeking a Director of Technology Platforms & Applications to join the.
Technology Platforms and Applications.The Director of Technology Plat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Director, Enterprise Portfolio Management Office.The Senior Director of the Enterprise Portfolio Management Office (EPMO) provides strategic leadership and enterprise-wide oversight for orga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr IT Director, Utilization Management & Complex Care Management.The Sr Director will lead Utilization Management and Complex Care Management capabilities across the KP Enterprise under CDTS Acute,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
WelbeHealth is a value-based healthcare organization that's transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population.The Senior ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Growth Manager, AppDev Hybrid Program.This role may also be located in our Playa Vista, CA campus.Applicants in the County of Los Angeles : Qualified applications with arrest or conviction re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Director, Us Provider Access Strategy & Marketing.We're here for one reason and one reason only to cure cancer.Every moment is dedicated to developing treatments and every action moves us o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Director of Technology Platforms & Applications
CooleySanta Monica, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Center Director
SoLa ImpactLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Technology Platforms & Applications
Cooley Corp.Los Angeles, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
SENIOR DIRECTOR, SPECIAL PROJECTS (USER INTERFACE / USER EXPERIENCE)
Government JobsLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, Product Management
AEG WorldwideLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, US Provider Access Strategy & Marketing
Gilead SciencesSanta Monica, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Applications and ERP and E-commerce-
StaffingLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Principal Director for the Enterprise Integration Solutions Office
NutanixEl Segundo, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
SENIOR DIRECTOR, SPECIAL PROJECTS (SALESFORCE)
Government JobsLos Angeles, CA, USserp_jobs.job_card.full_time
Los Angeles County Metropolitan Transportation Authority (CA) is hiring : SENIOR
MediabistroLos Angeles, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director Of Information Technology
ActalentInglewood, CA, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Head of Product, Delivery Platform & Integrations
Serve RoboticsLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Investment and Product Solutions
Pacific LifeNewport Coast, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Product Management
Sidecar HealthLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director of Technology Platforms & Applications
Cooley LLPSanta Monica, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, Enterprise Portfolio Management Office
LOS ANGELES CARE HEALTH PLANLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Sr IT Director, Utilization Management & Complex Care Management
Kaiser PermanentePasadena, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, Eligibility Excellence
WelbeHealthLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Growth Manager, AppDev Hybrid Program
GoogleLos Angeles, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Director, US Provider Access Strategy & Marketing
Kite PharmaSanta Monica, CA, USserp_jobs.job_card.full_time