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Senior Account Manager - Senior Living National Practice

Senior Account Manager - Senior Living National Practice

Marsh McLennanChicago, IL, US
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Senior Account Manager

Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

As a Senior Account Manager, supporting our National Senior Living Practice your role is to ensure the successful delivery of services to clients by creating and implementing customized service plans. You are responsible for building strong relationships with clients, understanding their needs, negotiating coverage, and managing proposals and renewals. Additionally, you will engage in strategic holistic planning for clients, understanding the full scope of their business.

We'd love to meet you if your professional track record includes these skills :

  • 5+ years' experience in commercial Property & Casualty insurance at an agency or related company with experience in managing Senior Living accounts.
  • Knowledge of various types of senior living communities (e.g., independent living, assisted living, memory care, skilled nursing).
  • Understanding of the risks that senior living facilities face (e.g., falls, healthcare-related issues, worker injuries, malpractice claims).
  • Interpreting complex documents, such as insurance policies with multiple coverages, detailed applications and proposals.
  • Familiarity with the insurance needs specific to senior living facilities, such as liability insurance, property coverage, workers' compensation, professional liability, and cyber liability.
  • Understanding the unique insurance requirements for different types of senior living communities (e.g., independent living vs. assisted living).
  • Highly proficient with Excel Spreadsheets, Word Documents, and navigating Agency Management Systems
  • Providing coverage analysis and risk management recommendations, completing applications, preparing submissions and proposals, and negotiating coverage and pricing
  • Reviewing the accuracy of others' work on a project or task
  • Ability to work and guide others on a fast paced, high-energy team while maintaining a positive attitude

These additional qualifications are a plus, but not required to apply :

  • Property & Casualty license preferred, or the ability to obtain upon hire
  • BS / BA in Business, Insurance or related field
  • CPCU, ARM, CISR or other professional insurance designation related to Property & Casualty
  • Experience working with Applied Epic, agency management system
  • Available to travel for client meetings, as needed
  • We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

    Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include :

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much
  • MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

    Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

    The applicable base salary range for this role is $90,100 to $167,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until : December 31, 2025

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