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Director Behavioral Health Systems 21637

Director Behavioral Health Systems 21637

Northern Arizona HealthcareFlagstaff, AZ, US
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Director Behavioral Health Systems

The Director of Behavioral Health Systems is focused on the oversight and strategic management of operations in their assigned department(s). This position requires 24 hours / day 7 days / week responsibility. S / he will provide leadership to ensure quality initiatives; customer service and fiscal responsibility are achieved and maintained in the department. S / he functions across the healthcare continuum, interacting and collaborating with other professionals to facilitate optimal outcomes. Meets the requirements of outside agencies to maintain certification, licensure : AZDHS, EMTALA, and other certifying agencies at local, state and federal levels, as deemed appropriate to assigned departments.

Essential Job Functions

  • Leadership / Management
  • Accountable for daily staffing, and assures patient needs are met with highest quality.
  • Leading short and long-term strategic initiatives, specific to department director oversees.
  • Accountable for oversight of daily operations - resources, compliance, service, quality (people / equipment).
  • Demonstrates consistent critical thinking.

People

  • Accountable for an engaged workforce - utilizing best practices.
  • Responsible for building and role-modeling a culture of respect and integrity.
  • Accountable for recruiting, retaining, and developing a skilled workforce that models NAH values.
  • Develops others through coaching and mentoring.
  • Financial

  • Develop and monitor departmental budgets - capital, operational.
  • Adjust resources based on metrics - volume, productivity, cost.
  • Develop business plans related to new services / service lines.
  • Responsible for reviewing / renewing annual contracts for compliance.
  • Knowledge of metrics and outcomes of business unit.
  • Strategic Planning

  • Builds relationships - internal and external, based on respect, timeliness, follow-through.
  • Creates an environment focused on meeting and exceeding the needs of our customers (patients, staff, visitors, providers).
  • Represents NAH in our communities through memberships, presentations, communications, participation.
  • Develops / leads interdepartmental / system collaboration across initiatives.
  • Corporate Compliance / Environmental Management

  • Accountable for knowing and maintain all areas of compliance - DNV, CMS, etc.
  • Building a culture of continuous improvement around patient and employee safety.
  • Monitor trends related to safety and overseeing improvement - respond with appropriate level of urgency.
  • Role model best practices - confidentiality, HIPAA.
  • Knowledge of key quality metrics specific to departments and NAH - monitors, creates, communicates action plans.
  • Compliance / Safety

  • Responsible for reporting any safety-related incident in a timely fashion through the Midas / ROE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations / statutes and company policies that impact the employee's area of responsibility.
  • If required for the position, ensures all certifications and / or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.
  • Core Competencies

    Developing a Positive Culture

    Description : Actively engages in creating and sustaining an NAH environment that is rooted in our Mission, Vision & Values, where colleagues love their work and are proud to work for Northern Arizona Healthcare.

    Requirements :

  • Demonstrates a sincere care for those on the team
  • Models NAH Values in making decisions and communicating them
  • Recognizes & rewards colleague behavior
  • Relentlessly focuses on colleague & patient safety
  • Demonstrates commitment to continuous learning
  • Establishing Collaborative Partnerships

    Description : Proactively establishes internal collaborative relationships where silos are eliminated and partnerships and processes facilitate efficient and productive work.

    Requirements :

  • Proactively builds relationships that :
  • Removes barriers to solving problems
  • Facilitates efficient and productive work
  • Coordinates care to create an amazing experience for staff and patients
  • Achieves the strategic plan
  • Pursues innovation while accepting well-designed failure
  • Embraces a system perspective
  • Breaks down silos to promote mutually supportive efforts to achieve the overall mission accomplishment and success for the organization
  • Demonstrates Ownership

    Description : Demonstrates commitment to the NAH leadership team and ownership of every decision, target, result, and outcome for their teams and the larger organization.

    Requirements :

  • Focuses on teamwork rather than the individual
  • Makes no excuses; eliminates blame
  • Practices decentralized command so that direct reports are able to move where they are allowed to move where they are needed most
  • Addresses problems promptly
  • Communication & Deployment

    Description : Demonstrates commitment to the NAH leadership team and ownership of every decision, target, result, and outcome for their teams and the larger organization.

    Requirements :

  • Ensures organizational knowledge and information is communicated effectively and in a credible and timely manner
  • Maintains a strategic and detached view of problems
  • Provides clear and concise solutions that focus efforts on the priority task that will have the most impact for the organization
  • Understands and communicates the "why" behind every task to ensure organizational success
  • Education

    Master's Degree - Required

    LPC - Licensed Professional Counselor or MSN from an accredited program - Required

    Experience

    3 - 5 years of relevant management experience in acute care setting - Required

    Certification & Licensures

    Current, unrestricted Arizona RN, LPC, LMFT, or LCSW Licensure - Required

    CPI - Required

    BLS (American Heart Association) - Required

    Fingerprint Clearance Card - Required

    ICS 100, 200, 700 and 800 - Required within 3 months of employment

    ICE 100, 200, 700 and 800 - Preferred upon hire

    CALL REQUIRED :

    Yes - within 30 minutes

    BLOOD BORNE PATHOGEN EXPOSURE :

    Category I - High Risk

    The Working Conditions / Physical Requirements ratings used :

    Rarely - Less than 1 / 3 of work day

    Occasionally - 1 / 3 to 2 / 3 of work day

    Frequently - 2 / 3 or more of work day

    Working Conditions / Physical Requirements

    Constantly Frequently Occasionally Never

    Standing Sitting

    Walking Pushing / Pulling up to 15Ibs. Lifting / Carrying up to 20Ibs. Climbing / Kneeling / Crawling Reaching Overhead

    Use of Senses :

    Constantly Frequently Occasionally Never

    Hearing : Ordinary Conversation Speech : Ordinary Conversation Speech : Telephone Conversation Seeing : Acuity, near

    Seeing : Acuity, far Seeing : Depth Perception Seeing : Color vision Seeing : Field vision

    Environmental Conditions :

    Constantly Frequently Occasionally Never

    Work area : Inside Work area : Outside Work area : Cold (50-) Temp Work area : Heat (85+) Temp Work area : Sudden Temp ChangeWork area : Wet and / or high humidity

    Noise :

    Constantly Frequently Occasionally

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