Principal PMT (Level 7) - ES, Amazon Polly (AWS AI)

Principal Product Manager - ES, Amazon Polly

The AI team within AWS is responsible for setting the AI strategy and delivering machine learning services across multiple segments and requirements to AWS customers. Today, the team delivers multiple services such as Lex, Polly, Comprehend, Translate, Transcribe, Kendra, and Contact Lens for Amazon Connect as well as ML Engines and Platform as a Service.

As a Principal PMT - ES, you'll own the P&L for Amazon Polly and have the opportunity to tackle several strategic and technical questions for AWS' largest customers. You'll manage a team and work with product and engineering stakeholders across multiple organizations, business development, finance, and marketing to grow the business, ideate and ship new products, and define our technical strategy. This role requires a high degree of ownership and customer obsession, business judgement, and technical leadership.

The target opportunity is massive, but also ambiguous, and this exceptional role requires an individual with a track record of shipping products, experience working with external partners and engineering teams, experience working with multiple partner teams across geographies, and stellar leadership skills to create a vision and rally teams around a common goal. The successful candidate will have a passion for innovating, have deep technical expertise, be comfortable with ambiguity, and be motivated by a fast-paced and entrepreneurial environment.

You will be part of the larger product leadership community at Amazon and AWS. This community plays a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements, influences our long-term technical and business strategy, helps us hire a talented team of PMs and ultimately enables us to deliver innovative new solutions rapidly. You will be seen as the subject matter expert for your area of focus within Amazon AI.

Key job responsibilities include :

• Own and manage the P&L for one of the most loved AWS AI service by customers
• Define multi-year product roadmaps based on internal / external research, analysis, data, and align stakeholders across multiple organizations behind a common vision.
• Lead detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
• Drive prioritization and trade-offs among customer experience, performance and operational support load.
• Establish and track metrics and key performance indicators for success.
• Manage a team and work closely with engineering teams, business development, solutions architects and program management to deliver quality products to market.
• Drive the go-to-market for products including working with public relations team, executives, and other product management team members.
• Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals.

A day in the life :

Given the scope and high level of ownership that product managers have in AWS AI, rarely are two days the same. You are a business owner, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.