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Security Professional - Retail Front Desk

Security Professional - Retail Front Desk

Allied UniversalMilwaukee, WI, US
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Security Professional - Retail Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Professional - Retail Front Desk in Milwaukee, WI, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Front Desk Security Professional with Allied Universal at a bustling retail location, you will be the first point of contact for visitors and tenants, helping to create a welcoming and secure environment. Your responsibilities will include monitoring access, verifying credentials, and providing exceptional customer service while addressing security-related concerns. This is a driving post, so a valid driver's license is required. Join a team that values agility, reliability, and innovation, and take pride in making a positive impact every day through teamwork and integrity.

Position Type : Full Time

Pay Rate : $17.70 / Hour

A Valid Driver's License is required

Job Schedule :

Day Time Mon 10 : 00 AM - 06 : 00 PM Tue 10 : 00 AM - 06 : 00 PM Wed 10 : 00 AM - 06 : 00 PM Fri 10 : 00 AM - 06 : 00 PM

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
  • Monitor access to the location, verifying credentials and assisting with visitor management as required.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
  • Maintain detailed and accurate records of daily activities, incidents, and / or unusual occurrences at the front desk.
  • Communicate professionally with clients, visitors, and Allied Universal team members to address inquiries and provide information.
  • Support emergency response activities as appropriate, coordinating with relevant personnel and first responders when necessary.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • A valid driver's license is required in accordance with Allied Universal driver policy requirements.
  • Experience with access control and / or badge systems is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Closing

    Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1450134

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    Front Desk • Milwaukee, WI, US

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