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Sales and Dispatch Coordinator

Sales and Dispatch Coordinator

Bassett ServicesPlainfield, IN, US
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Sales Coordinator & Dispatcher

Looking to TRADE UP to a better opportunity? Bassett Home Services is looking for someone self-motivated with a positive attitude to join our growing and dedicated Team.

What You'll Do

  • Serve as the first point of contact for customers via phone
  • Provide exceptional customer service and support
  • Schedule service appointments and coordinate technician dispatch
  • Ensure technicians are routed efficiently and arrive on time
  • Maintain accurate records of customer interactions and service details
  • Support the sales team with administrative coordination and follow-ups
  • Contribute to sales growth through upselling, lead management, and customer engagement

What You Bring

  • Minimum 2 years of experience in sales coordination and dispatching (required)
  • Strong verbal and written communication skills
  • Proficiency with phone systems and scheduling software
  • Excellent organizational and multitasking abilities
  • Ability to thrive in a fast-paced, team-oriented environment
  • A proactive, customer-first mindset

    • Why Join Bassett?

  • Competitive hourly pay + commission potential
  • Up to $15,000 in annual commissions
  • Medical, dental, vision, and prescription coverage
  • Disability & term life insurance
  • Matching 401(k)
  • Paid holidays and PTO
  • Ongoing training, development, and career growth opportunities
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    Dispatch Coordinator • Plainfield, IN, US

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