Help Desk AdministratorVirtualVocations • Washington, District of Columbia, United States

Help Desk Administrator

VirtualVocations • Washington, District of Columbia, United States

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A company is looking for a Help Desk Administrator to provide technical support and customer service to internal users.

Key Responsibilities

Serve as the first point of contact for all IT-related issues and requests

Troubleshoot and resolve hardware, software, and network connectivity issues

Provide remote technical support, including migration assistance and desktop configuration

Required Qualifications

Minimum of 3+ years as Helpdesk Admin / Desktop Support with Microsoft 365 / Office Suite

2+ years of Azure Administration experience

2 years of experience with Exchange Admin Center

1+ year of professional experience with Intune

Experience with VPN setup and troubleshooting is a plus

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Help Desk • Washington, District of Columbia, United States

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