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Patient Quality Assurance Representative
VirtualVocationsRockford, Illinois, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Patient Representative for the Quality Assurance Team, remote position.
Key Responsibilities
Monitor and evaluate order processes to identify areas for improvement
Collaborate with team members to enhance customer experience and operational efficiency
Analyze feedback and performance metrics to support continuous improvement of service processes
Required Qualifications and Education
2+ years of experience in a customer service role in Healthcare, Medical, or Insurance
1+ years of experience in a Medical Billing role with patient insurance verification
1+ years of medical billing coding experience
High school diploma or GED diploma
Medical Billing education is a plus
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Quality Assurance • Rockford, Illinois, United States
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