Patient Access Representative I

Job Title

It's more than a career, it's a calling.

Worker Type : PRN

Schedule : PRN opportunity, variable schedule to include rotating weekends and holidays

Location : SSM Health St. Mary's Hospital - Janesville, WI

Qualifications :

Ideal candidate has EHR, Healthcare, and Customer Service experience

High School diploma / GED or 10 years of work experience

Job Summary : Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements :

Primary Responsibilities :

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification / authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education :

Experience :

Physical Requirements :

Required Professional License and / or Certifications :

Department : 8701280033 PAS - St. Mary's Janesville

Work Shift : Variable Shift (United States of America)

Scheduled Weekly Hours : 0

Benefits :

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.