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Senior QA Engineer
Senior QA EngineerMaster Lock • San Francisco, CA, United States
Senior QA Engineer

Senior QA Engineer

Master Lock • San Francisco, CA, United States
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Overview

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here

Job Description

We are seeking an experienced Sr. QA Engineer to lead black and gray box manual testing efforts for our MasterLock connected Lockout / Tagout (cLOTO) platforms. In this critical role, you will ensure the highest quality and reliability of our web and mobile applications (iOS / Android) as they interact with associated safety devices. Your responsibilities will include designing, developing, and executing comprehensive manual test plans and cases, validating safety-critical workflows, and ensuring compliance with OSHA standards. Collaborating closely with Product, UX, mobile, firmware, backend and automation QA teams, your meticulous approach will directly contribute to the safety and effectiveness of systems used in hazardous industrial environments, safeguarding users who rely on our solutions to isolate hazardous energy sources.

POSITION LOCATION : San Francisco, CA or North Olmsted, OH - Hybrid role

Employment Type : Full-time

Responsibilities

  • Develop and implement comprehensive test plans for web and mobile applications (iOS / Android), prioritizing high-risk LOTO (LockOut / TagOut)workflows, and conduct QA engineering for native apps, backend systems, and firmware.
  • Identify and create test workflows and scenarios based on product requirements, user stories and technical specifications, transforming them into structured and traceable test plans and test cases in TestRail.
  • Execute thorough tests across various browsers (Chrome, Firefox, Edge, Safari) and devices (smartphones, tablets, desktops), covering functional, regression, exploratory, and usability testing, including validating interactions with BLE-enabled smart locks.
  • Conduct scenario-based testing to simulate complete operational procedures to identify potential edge cases and safety concerns.
  • Document defects in a bug tracking system (JIRA) and prioritize defect reports.
  • Organize and drive bug scrub meetings with cross-functional teams for timely resolution.
  • Collaborate with developers, product managers, and UX designers to prioritize bug fixes, review requirements and user stories, and ensure alignment and integration of QA activities.
  • Communicate quality risks and test reports to stakeholders, provide insights during sprint planning and reviews, and actively participate in cross-functional meetings, advocating for quality throughout the software development lifecycle.
  • Organize and provide training for remote support testers, review daily testing reports, plan tester / device allocations, and provide testing strategy and priorities while offering hands-on testing support for project milestones and updates.
  • Foster collaboration with cross-functional teams in an agile / scrum environment, promoting continuous improvement in QA processes, methodologies, and documentation.
  • Stay updated on industry trends and technologies related to manual testing in safety systems, recommending improvements to enhance testing efficiency and effectiveness.

Qualifications

  • Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience.
  • 6+ years of hands-on grey box manual QA testing experience, focusing on web and native mobile applications (iOS / Android) in Agile / Scrum environments.
  • Proven experience in testing connected devices (IoT) and their software interfaces, including BLE and Wi-Fi technologies, and firmware testing.
  • Strong understanding of client-server architecture, RESTful APIs, web technologies, mobile operating system behavior, Linux / Unix command line tools, Python / shell scripting, and API testing using Postman.
  • Ability to create clear, traceable test cases and defect reports using tools such as Jira and TestRail, along with strong expertise in QA methodologies, processes, and documentation practices.
  • Exceptional analytical skills with keen attention to detail and the ability to troubleshoot complex issues and perform log analysis effectively. Ability to be adaptive and work in a fast-paced environment.
  • Excellent written and verbal communication skills with the capability to collaborate effectively with cross-functional teams.
  • Articulate technical concepts clearly, effectively champion user-experience, and ensure worker safety
  • Preferred

  • Knowledge of industrial safety practices, including Lockout / Tagout (LOTO) procedures and compliance regulations (e.g., OSHA, ISO 45001).
  • Firmware OTA testing on consumer IoT devices, and manufacturing firmware test support experience.
  • Experience testing systems in regulated environments or safety-critical applications, using BLE, NFC-enabled, Biometric, Wi-Fi enabled locks or other safety devices.
  • Basic SQL skills for database verification and familiarity with scripting languages (e.g., Python, Shell) for log parsing
  • Additional Information

    Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range : $100,000 USD - $165,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

    At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

    Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

    Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

    Equal Employment Opportunity

    FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

    Reasonable Accommodations

    FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

    To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at www.fbin.com / careers.

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