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Distinguished, Technical Program Manager

Distinguished, Technical Program Manager

WalmartBentonville, AR, US
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Product Manager for My Assistant Platform

We are seeking a visionary Product Manager for the My Assistant platform, an enterprise-wide, associate-facing chatbot designed to streamline and enhance the daily tasks of our associates. MA supports a wide range of activities, including writing emails, creating job descriptions, preparing career goals, enrolling in benefits, and deriving insights from data.

About the Team

My Assistant application and platform are part of the ADET portfolio (Associate Experience and Digital Transformation). AEDT team provides a set of productivity tools to Walmart's 2.2M+ associates for laptop and mobile devices, including Jira, Zoom, and a suit of Genai-powered tools.

About the Role

We are seeking a visionary Distinguished Platform Product Manager to lead strategic initiatives, drive product innovation, and enhance customer experience across our platforms. This role requires a strong combination of business acumen, data-driven decision-making, and technical awareness to shape the future of our enterprise solutions.

  • Provide overall direction by analyzing business objectives and customer needs, developing, communicating, and implementing business strategies. Analyze costs and forecasts, determine resource requirements, evaluate processes, measure outcomes, and promote a customer environment.
  • Extract insights from data analytics, guide data extraction to drive product decisions, and demonstrate best practices in data analysis.
  • Lead discussions with audiences, leverage data insights, demonstrate decision skills, and serve as a trusted advisor on product / technology matters.

Driving Customer / Client Needs

  • Build and maintain relationships with customers, identify needs, and create scalable processes to gather and analyze customer experiences.
  • Design and implement new barrier-free processes, coach team members, and develop strategies to attract and maintain a skilled workforce.
  • Product Vision and Strategy

  • Develop product requirements for complex customer problems, build new strategies, identify value creation opportunities, and define success metrics.
  • Promote product strategies and vision, drive go-to-market strategies and ensure effective communication with stakeholders.
  • Own and develop roadmaps, mentor team members, manage roll-out using an MVP approach, and develop partnerships to maximize business goals.
  • Technology Orientation

  • Drive business and user acceptance testing, manage adoption of new technologies, understand high-level systems architecture, and demonstrate awareness of technical topics.
  • Leverage technical knowledge for product design, manage product lifecycles, develop alternative technology solutions, and design integration processes for products.
  • About Walmart Global Tech

    Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

    Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs : Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York / New Jersey.

    Benefits : Benefits : Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer : Walmart, Inc. is an Equal Opportunity Employer by Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

    At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

    Minimum Qualifications :

    Option 1 : Bachelor's degree in computer science, engineering, or related area and 11 years' experience in product management or related experience at a technology and data-driven company focused on building products with new and emerging technologies. Option 2 : 13 years' experience in product management or related experience at a technology and data-driven company focused on building products with new and emerging technologies.

    Preferred Qualifications :

    Master's degree in computer science, engineering, business administration or related area and 10 years' experience in back-end platform or highly complex B2B / C products or experience in roles requiring data-driven decision making and quantitative analysis skills (including deep knowledge of Excel, SQL, or statistics), Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

    Primary Location :

    2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

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