Talent.com
Housekeeping Supervisor

Housekeeping Supervisor

Great Wolf LodgeMinneapolis, MN, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Pay : $24.00 per hour

At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.

Join our Pack :

Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks : Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits :

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave

Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
  • Provides coaching, encouragement, and recognition to pack members when necessary.
  • Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
  • Understands and participates in scheduling of staff, labor management and forecasting.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
  • Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
  • Escalates pack feedback to leadership.
  • Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping department.
  • Assists with regular state of the team meetings and helps plan engagement activities for pack members.
  • Ensures the completion and proper communication / escalation of maintenance work orders and other concerns to the appropriate department.
  • Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.
  • Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
  • Prior hospitality or housekeeping experience or equivalent formal education
  • Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
  • Demonstrated interpersonal and verbal communication skills
  • Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and / or Holidays as needed
  • Desired Qualifications & Traits

  • Bachelor's degree
  • Previous housekeeping experience, preferably in large family resort or hotel
  • Experience with Opera or similar system
  • Bilingual, English and Spanish
  • Time management skills in a fast-paced environment
  • Physical Requirements

  • Ability to lift 30lbs
  • Ability to stand / walk for long periods
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to chemicals
  • Application Instructions :

    Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date :

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    serp_jobs.job_alerts.create_a_job

    Housekeeping Supervisor • Minneapolis, MN, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    JR106173 Nuclear Control Room Supervisor In-Training - Monticello, MN

    JR106173 Nuclear Control Room Supervisor In-Training - Monticello, MN

    Xcel EnergyMonticello, Minnesota, United States
    serp_jobs.job_card.full_time
    Monticello, Minnesota, 55362, United States of America.Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Associate - Local (Hamel)

    Tax Associate - Local (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Expert (Hamel)

    Tax Expert (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Housekeeping Supervisor

    Housekeeping Supervisor

    Great Wolf LodgeMinneapolis, MN, United States
    serp_jobs.job_card.full_time
    Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department.This leadership role is critical in the selection, training, staffing, and coac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Housekeeper

    Housekeeper

    CassiaNew Prague, MN, United States
    serp_jobs.job_card.full_time
    This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting.No experience is needed as we will provide training . We take pride in our work an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Expert - Local (Hamel)

    Tax Expert - Local (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Housekeeping Supervisor

    Housekeeping Supervisor

    Interlachen Country ClubEdina, MN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Interlachen Country Club is seeking a Housekeeping Supervisor.The Housekeeping Supervisor reports to our Housekeeping Manager and helps lead our dedicated team in maintaining a clean, welcoming, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Manager Central Suburban Coon Rapids, Anoka, (Remote - hybrid)

    Branch Manager Central Suburban Coon Rapids, Anoka, (Remote - hybrid)

    WELLS FARGO BANKROGERS, Minnesota, United States of America
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Heartland Tire IncChamplin, MN, United States
    serp_jobs.job_card.full_time
    The General Service Technician performs basic preventative .Service Manager any needed parts, tires or service that customers may . Provides helpful, friendly and respectful customer service with a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor of Operations I (A Shift : 6am-6pm) - Warehouse

    Supervisor of Operations I (A Shift : 6am-6pm) - Warehouse

    IWCO Direct LLCChanhassen, MN, US
    serp_jobs.job_card.full_time
    The Supervisor of Operations leads a team within the Warehouse department to fulfill job orders efficiently and profitably. This role is responsible for achieving production objectives and developin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Supervisor

    Supervisor

    Mammoth Holdings LLCAnoka, MN, US
    serp_jobs.job_card.full_time
    Complete benefit package available at Full Time after waiting period.Learning & Growth Opportunities! We want you to learn and grow everyday!. Ways to Move Up! All of our Leaders started in the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Housekeeping Supervisor

    Housekeeping Supervisor

    TPI HospitalityRoseville, Minnesota, United States, 55113
    serp_jobs.job_card.full_time
    TPI Hospitality, one of the nation's most respected hospitality companies, is seeking a.Housekeeping Supervisor to lead a hard-working team of room attendants. The Housekeeping Supervisor will commu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    (LTC) Activities Supervisor - FT Days

    (LTC) Activities Supervisor - FT Days

    Good SamaritanInver Grove Heights, MN, United States
    serp_jobs.job_card.full_time +1
    Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.St E, Inver Grove H...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Associate - Onsite (Hamel)

    Tax Associate - Onsite (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Associate (Hamel)

    Tax Associate (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Expert - Onsite (Hamel)

    Tax Expert - Onsite (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Vista Prairie CommunitiesSaint Francis, MN, United States
    serp_jobs.job_card.full_time
    Start a meaningful career as a Maintenance Technician at Vista Prairie at .Eagle Pointe, a Senior Living Facility! Eagle Pointe is a new development scheduled to open in November.Make a difference ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Property Caretaker for Luxury Apartments- Full Time

    Property Caretaker for Luxury Apartments- Full Time

    Whitecap Management LLCVictoria, MN, United States
    serp_jobs.job_card.full_time +1
    Property Caretaker for Luxury Apartment Community.We are seeking a reliable and detail-oriented individual to join our team as a. The Caretaker will be responsible for maintaining the cleanliness an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Cameron s Coffee and Distribution CoShakopee, MN, United States
    serp_jobs.job_card.full_time
    FINISHED GOODS WAREHOUSE TECHNICIAN .The Finished Goods Warehouse Technician will play an important role at the finished goods warehouse by fulfilling customer orders accurately and on time to meet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Tax Expert - Local (Hamel)

    Seasonal Tax Expert - Local (Hamel)

    IntuitHamel, Minnesota, US
    serp_jobs.job_card.part_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours