Provider Relations Representative

A company is looking for a Provider Relations Representative to serve as the primary point of contact for their provider network.

Key Responsibilities

Respond to provider inquiries via a case management tool, ensuring timely and accurate resolution

Initiate background check invitations and guide providers through training assessments

Identify when inquiries require escalation or collaboration with other departments

Required Qualifications

High School Diploma or equivalent

2+ years of experience in provider relations, healthcare operations, or customer support

Proficiency in Microsoft Office Suite

Experience using case management or CRM tools

Ability to manage multiple priorities in a fast-paced environment