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Festival Customer Support Agent
VirtualVocationsNewark, New Jersey, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Festival Agent, Customer Support.
Key Responsibilities
Assist patrons with ticketing and technical support inquiries
Document customer interactions and provide insights for improvement
Update customer profiles and ensure effective communication across teams
Required Qualifications
1 year of relevant experience
Customer support or call center experience
Working knowledge of databases and proficiency in Google Products
Experience with Zendesk and Eventive or similar ticketing systems
Legal authorization to work in the United States
serp_jobs.job_alerts.create_a_job
Customer Support Agent • Newark, New Jersey, United States
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