Computer Operator (Front Desk Officer)

Security Guard

Greet and process all visitors to the FAA Technical Center and tenant organizations by verifying valid identification as well as contacting the sponsor / escort. Print out visitor badges, maintain daily visitor spreadsheets, control logs, etc.

Responsibilities :

• All visitors are to be processed and logged in using the Visitor Management Program (VMP).
• Ensure visitors adhere to security procedures and screening protocols.
• Operate Technical Center Lenel database, Access Key Credentialing System (AKCS), Visitor Management Program (VMP), digital mapping program of facility, and other related security systems.
• Answer all incoming calls to the Security Operations Center (SOC) and ensure they are directed to the appropriate Government or Contractor personnel.
• Record and maintain records for all employee PIV, CAC, and other tenant cards registered in Lenel.
• Record and maintain the International Visitor Control log.
• Develop special badges using the current physical security system as necessary.
• Maintain key log for new keys issued by the locksmith.
• Ensure received Government issued keys turned in by departing FAA, Tenants and Contractor personnel are returned to the Key Control Official.
• Assist with maintaining the Lost and Found program.
• Use Microsoft Windows, Microsoft Outlook and Microsoft Teams software applications.
• Enforce security policies and procedures as set forth in general, special, and / or temporary orders in Contract Guard Orders and perform other administrative functions as directed by Project / Site Manager, Contract Guard Supervisor and COR / ACOR.
• Perform other duties as assigned.

Qualifications :

Working Conditions and Physical Requirements :