Senior Blend Support Administrator

A company is looking for a Senior Blend Support Administrator to provide advanced technical support and ensure platform stability for the Blend Point of Sale system.

Key Responsibilities

Manage escalated Blend support cases and ensure timely resolution

Act as a subject matter expert for Blend platform issues and troubleshoot configurations

Collaborate with teams to resolve integration issues and lead root cause analysis on recurring problems

Required Qualifications

Bachelor's degree in Business, Computer Science, Information Systems, or related field, or equivalent experience

3+ years of experience supporting Blend or similar mortgage POS platforms

Experience with Blend configuration, user roles, and workflow setup

In-depth understanding of the mortgage loan lifecycle and compliance requirements

Advanced troubleshooting skills for Blend system issues across user groups