Workplace Associate

Workplace Associate

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

The Workplace Associate provides comprehensive workplace management services to create a best-in-class experience while supporting routine facility operations. As the first point of contact at Reception, this pivotal role delivers authentic service experiences that strengthen the bond between JLL, our clients, and their guests. The position involves continuous monitoring of facility conditions, procurement management, work order coordination, and welcoming employees with genuine hospitality. This role maintains smooth operations through exceptional customer service, thoughtful administrative support, and execution of duties to the highest professional standards.

Your day to day : Key Responsibilities

• Create a comfortable, welcoming, and hospitable environment for employees and guests
• Handle internal and external communications, including monitoring the main phone line
• Anticipate client needs through observation to create memorable experiences
• Perform additional responsibilities as assigned by the Facilities Manager
• Support the Workplace Management team with tactical planning and daily operations
• Provide facility-specific assistance to the project management team
• Schedule, coordinate, and communicate maintenance activities
• Manage internal and building work order systems and invoice processing

Workplace Experience

Visitor Management

Kitchen Management

Mail Services

Compliance

Sound like you? To apply you need :

Qualifications

Skills and Knowledge

Technical Requirements

Estimated compensation for this position :

58,000.00 60,000.00 USD per year

Location :

On-site Minneapolis, MN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.