Healthcare Collections Representative
VirtualVocationsNaperville, Illinois, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Healthcare Customer Service Collections Representative.
Key Responsibilities
Handle inbound calls to arrange debt repayment based on patient circumstances and client guidelines
Document account records with relevant information and actions taken
Manage patient disputes and escalate issues to supervisors when necessary
Required Qualifications
High school diploma or GED
At least 1 year of healthcare collections experience
Familiarity with HIPAA and TCPA compliance during calls
Associate's degree is preferred
2+ years of related experience in self-pay collections is a plus
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Collection Representative • Naperville, Illinois, United States
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