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Business Process Reengineering

Business Process Reengineering

Stellent IT LLCLansing, MI, United States
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Role : Business Process Reengineering

Type : Contract

Location : Lansing, MI (hybrid 2 days onsite 3 days remote)

Interview Process : Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked.

Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)

NO H1B

Position Overview :

The Client is seeking a Senior Business Process Reengineer to support the Office of Educational Supports (OES) in enhancing and maintaining the Consolidated Application within the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.

This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments.

Key Responsibilities :

  • Process Analysis & Improvement

Review and document current grant-related business processes and workflows.

  • Identify opportunities for process optimization and recommend improvements.
  • Analyze federal policy changes and advise OES on necessary application updates.
  • Stakeholder Engagement & Communication

    • Facilitate meetings with business stakeholders, technical teams, and external consultants.

  • Act as the primary point of contact for field consultants regarding application issues.
  • Communicate issue status, resolutions, and updates to relevant stakeholders.
  • Operational & Technical Liaison

    • Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

  • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
  • Translate business needs into clear, actionable technical requirements.
  • Leadership & Team Coordination

    • Lead and mentor a team of business analysts.

  • Delegate tasks effectively and ensure alignment with project goals.
  • Facilitate and lead requirement-gathering sessions with both business and technical teams.
  • Documentation & Knowledge Management

    • Maintain comprehensive documentation on the project SharePoint site.

  • Ensure all process changes and decisions are well-documented and accessible.

    • Required Skills & Qualifications :

  • Proven experience in business process reengineering or business analysis.
  • Strong understanding of the software development lifecycle (SDLC).
  • Experience working with grant management systems or government-funded programs is a plus.
  • Excellent communication, facilitation, and interpersonal skills.
  • Demonstrated leadership capabilities in cross-functional team environments.
  • Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
  • Self-starter with strong critical thinking and problem-solving abilities.
  • Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years
  • Experience in gathering and documenting business feedback and incorporating changes into current processes - 5+ years
  • Experience working with multiple teams, internal and external to support a project, it's business processes and training needs - 5+ years
  • Experience working as a liaison between the development team and project manager or business client in a software development project (strong understanding of SDLC) - 3+ years
  • Experience with Azure DevOps; including creating User Stories and queries - 1+ years

    • Shubham Singh- Sr. Technical Recruiter

    Email- shubham@stellentit.com

    STELLENT A Nationally Recognized Minority Certified Enterprise

    "Happiness can be found, even in the darkest of times, if one only remembers to turn on the light."

  • JK Rowling
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