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Business Process Reengineering Specialist

Business Process Reengineering Specialist

Vital Tech SolutionsLansing, MI, us
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Job Description

Duration : 12-month contract (extension possible).

Work Arrangement : Hybrid – on-site 2 days per week (Tuesday & Wednesday)

Local candidates preferred (defined as within a 90 minute commute). Non-local candidates that can relocate at their own expense with no delay will be considered as well.

We are seeking a Senior Business Process Reengineering Consultant to support an enterprise program focused on improving the performance and efficiency of grant and funding management systems. This role will work closely with leadership, field consultants, technical teams, and external partners to streamline processes, enhance system functionality, and ensure alignment with evolving policy and compliance requirements.

The ideal candidate will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), combined with experience leading cross-functional teams and implementing process improvements in complex environments.

Key Responsibilities

Process Analysis & Optimization

  • Review and document current business processes, workflows, and dependencies.
  • Identify gaps, redundancies, and opportunities for automation or efficiency improvements.
  • Recommend and implement process enhancements based on best practices and policy updates.

Stakeholder Collaboration & Communication

  • Facilitate meetings with business stakeholders, technical staff, and consulting teams.
  • Act as a primary liaison between end users and system development teams.
  • Communicate issue status, system updates, and process changes effectively to stakeholders.

    • Operational & Technical Support

  • Manage and prioritize operational requests, enhancements, and defect tickets using Azure DevOps (or similar tools).
  • Collaborate with internal IT and vendor partners to ensure timely issue resolution.
  • Translate business needs into clear, actionable technical and functional requirements.

    • Leadership & Team Coordination

  • Provide guidance and mentorship to business analysts and process improvement staff.
  • Lead requirement-gathering sessions and cross-functional workshops.
  • Ensure project deliverables align with business objectives and compliance standards.

    • Documentation & Knowledge Management

  • Maintain accurate and up-to-date documentation in shared knowledge repositories (e.g., SharePoint).
  • Ensure all decisions, process changes, and workflows are fully documented and accessible.

    • Requirements

    Required Skills & Qualifications

  • 5+ years of experience in business process reengineering or business analysis.
  • Strong understanding of the software development lifecycle (SDLC).
  • Experience supporting complex web-based applications.
  • Excellent facilitation, communication, and interpersonal skills.
  • Demonstrated leadership in coordinating cross-functional teams.
  • Proficiency with Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
  • Ability to synthesize business feedback into actionable technical requirements.
  • Self-starter with strong critical thinking, problem-solving, and decision-making abilities.

    • Preferred Qualifications

  • Experience with grant management systems, funding applications, or public-sector programs.
  • Familiarity with Figma or similar tools for developing wireframes, mockups, and process maps.
  • Knowledge of project management methodologies and tools.

    • Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.

    Requirements

  • Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years - Strong understanding of the software development lifecycle (SDLC) - Experience working with grant management systems or government-funded programs is a plus - Experience in gathering and documenting business feedback and incorporating changes into current processes
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    Specialist • Lansing, MI, us

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